Problems owners report
Complaints filed with NHTSA about the 2018 Chrysler Pacifica, by the system named in each complaint. One complaint can name several.
- Engine378
- Electrical system290
- Steering185
- Power train157
- Unknown or other113
- Fuel/propulsion system48
- Electronic stability control (esc)37
- Vehicle speed control35
- Service brakes31
- Suspension20
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 15 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 44 2018 Pacifica vehicles were involved in crashes on US public roads in which someone died; 9 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2018 Chrysler Pacifica failed the safety check 1.73% of the time — 5% more often than the average 2018 passenger car (1.65%). Median odometer at inspection: 60,002 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
66 first registered in 2018 are on Dutch roads; 86% arrived later as imports. Median list price when new: €62,439.
Most common APK defects
- Bandenspanning niet op juiste waarde19
- Band onvoldoende profiel14
- Ruitenwisserinstallatie geeft onvoldoende zicht8
- Dimlicht onjuist afgesteld6
- Stuur- of fuseekogel met slijtage kleiner of gelijk 1,0 mm5
- Mistachterlicht werkt niet (goed)5
- Remschijf ernstig gecorrodeerd4
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm4
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In Finland
7 of these cars first registered in 2018 were in use in Finland on 30 Jun 2026, with an average of 112,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2018 Chrysler Pacifica VAN FWD | ★★★★★ | 11.6 % |
| 2018 Chrysler Pacifica PHEV VAN FWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 10.6–10.9 L/100 km (about 22 mpg US), CO₂ 249–259 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Pacifica (Stop-Start) · Minivan · Regular gasoline | 12.4 | 8.4 | 10.6 |
| Pacifica · Minivan · Regular gasoline | 12.9 | 8.4 | 10.9 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
15 Transport Canada recalls for the 2018 Chrysler Pacifica.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2024412 18 Jul 2024 | High Voltage Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall Z11 (Transport Canada recall no. 2022-063) may not be effective. As a … |
| 2023008 18 Jan 2023 | Electrical Issue: On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut … |
| 2022063 11 Feb 2022 | High Voltage Issue: On certain Pacifica Hybrid models, there could be a problem inside the high-voltage battery assembly that can cause a fire, even while parked with the i… |
| 2020254 10 Jun 2020 | Electrical Issue: On certain Plug-In Hybrid Electric Vehicles (PHEV), there could be a problem with the connection at the 12 volt battery isolator post. As a result, the… |
| 2019628 12 Dec 2019 | Visual System Issue: On certain vehicles built with an 8.4” radio display, 360 degree surround view camera system, and seat back video screens, the rearview camera image ma… |
| 2019222 10 May 2019 | Steering Issue: On certain vehicles equipped with an engine stop/start system, a loose battery connection could cause an intermittent loss of power steering assist and… |
| 2019106 1 Mar 2019 | Steering Issue: On certain vehicles, the right-front lower control arm ball joint could separate from the steering knuckle. This could cause a loss of steering control… |
| 2018574 19 Oct 2018 | Engine On certain Plug-in Hybrid Electric Vehicles (PHEV), during auto start, the engine may experience a mis-synchronization, which could cause overheating of the cat… |
| 2018422 9 Aug 2018 | Powertrain Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing t… |
| 2018393 27 Jul 2018 | Powertrain Certain vehicles may have been built with a misassembled front half-shaft assembly. This could cause the axle shaft to disengage, which could result in a loss o… |
| 2018323 15 Jun 2018 | Powertrain Certain vehicles were built with a manual park release (MPR) cover that may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection a… |
| 2018269 17 May 2018 | Engine On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the… |
| 2017663 22 Dec 2017 | Accessories On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers… |
| 2017423 31 Aug 2017 | Seats And Restraints On certain vehicles with eight passenger seating, the second-row centre seating position seat belt buckle could cause the left outboard seat belt to become unla… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chrysler told its dealers about the 2018 Chrysler Pacifica: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11010748 | Reverse View Camera Inoperative After Recent Repair |
| 11009559 | MODULE - INVERTER |
| 11006965 | "Updated Front Hub Nut Torque Specification There are no Customer Symptoms for this Information Only Technical Service Bulletin (TSB). " |
| 11005525 | Liftgate Inoperative And Or Intermittently Will Not Open Or Close. |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11004838 | 2 nd Row Seat Does Not Fold Using Easy Entry Handle. |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 11001466 | Power Sliding Door Inoperative Or Intermittently Will Not Open Or Close |
| 11001459 | Suspected Engine Coolant Leak |
| 11001200 | "3rd Row Seat Headrest Will Not Stay Up On 60% Seat." |
| 11001198 | Suspected Engine Coolant Leak |
| 11000926 | Power Sliding Door Will Not Power Open And/Or Close Automatically. |
| 11000861 | HCP Stuck In Plant Mode. Red Wrench Light On, Electric Drive Modes Disabled |
| 11000195 | "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnos |
| 11000169 | BRUSH - VACUUM |
| 10251822 | Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required |
| 10251817 | Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates |
| 10251802 | International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU) |
| 10251801 | Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM) |
| 10251785 | SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248877 | Verifying Camshaft Diagnosis |
| 10248848 | Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| 10248575 | Water Leak At Upper D-pillar Or Liftgate Area |
| 10248516 | CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Intermittent Loss of Electric Power Steering
Loss of motive power due to an internal wiring connector short.
Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Transmission fault leading to loss of motive power
NHTSA Office of Defects Investigation