The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
The risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
The remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet 4500HD | 2019, 2020 |
| Chevrolet 4500XD | 2020 |
| Chevrolet 5500HD | 2020 |
| Chevrolet 5500XD | 2020 |
| Isuzu NPR | 2019 |
| Isuzu NPR HD | 2019, 2020 |
| Isuzu NPR XD | 2020 |
| Isuzu NQR | 2020 |
| Isuzu NRR | 2020 |
Components: SEAT BELTS:FRONT:WEBBING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chevrolet 4500HD | 2019 | 0 | 4 |
| Chevrolet 4500HD | 2020 | 0 | 4 |
| Chevrolet 4500XD | 2020 | 0 | 3 |
| Chevrolet 5500HD | 2020 | 0 | 4 |
| Chevrolet 5500XD | 2020 | 0 | 3 |
| Isuzu NPR | 2019 | 1 | 4 |
| Isuzu NPR HD | 2019 | 0 | 5 |
| Isuzu NPR HD | 2020 | 0 | 5 |
| Isuzu NPR XD | 2020 | 0 | 3 |
| Isuzu NQR | 2020 | 0 | 3 |
| Isuzu NRR | 2020 | 0 | 3 |
Other seat belts recalls in 2020
38 of the 782 recall campaigns reported to NHTSA in 2020 concerned the seat belts; Isuzu Technical Center of America, Inc. filed 23 campaigns in all.
| 20V811000 23 Dec 2020 | General Motors, LLC |
| 20V792000 17 Dec 2020 | General Motors, LLC |
| 20V793000 17 Dec 2020 | Jaguar Land Rover North America, LLC |
| 20V724000 20 Nov 2020 | Volkswagen Group of America, Inc. |
| 20V697000 12 Nov 2020 | Lion Electric Company |
| 20V671000 30 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V659000 27 Oct 2020 | Winnebago Industries, Inc |
| 20V661000 27 Oct 2020 | Braun Ambulances |
NHTSA recalls (public domain) · all recalls of 2020