The defect
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Ford Fiesta | 2014, 2015 |
| Ford Fusion | 2014, 2015, 2016 |
| Lincoln MKZ | 2014, 2015, 2016 |
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Ford Fiesta | 2014 | 504 | 7 |
| Ford Fiesta | 2015 | 258 | 4 |
| Ford Fusion | 2014 | 1,333 | 19 |
| Ford Fusion | 2015 | 997 | 13 |
| Ford Fusion | 2016 | 1,646 | 13 |
| Lincoln MKZ | 2014 | 97 | 13 |
| Lincoln MKZ | 2015 | 84 | 10 |
| Lincoln MKZ | 2016 | 64 | 6 |
Other latches/locks/linkages recalls in 2020
12 of the 782 recall campaigns reported to NHTSA in 2020 concerned the latches/locks/linkages; Ford Motor Company filed 737 campaigns in all.
| 20V616000 6 Oct 2020 | REV Ambulance Group Orlando, INC. |
| 20V608000 2 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V437000 28 Jul 2020 | Honda (American Honda Motor Co.) |
| 20V387000 2 Jul 2020 | Jaguar Land Rover North America, LLC |
| 20V331000 8 Jun 2020 | Ford Motor Company |
| 20V324000 4 Jun 2020 | General Motors LLC |
| 20V325000 4 Jun 2020 | Jaguar Land Rover North America, LLC |
| 20V315000 28 May 2020 | Nissan North America, Inc. |
NHTSA recalls (public domain) · all recalls of 2020