The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
The risk
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |
Components: SUSPENSION:FRONT:SHOCK ABSORBER | SUSPENSION:REAR:SHOCK ABSORBER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE 450 | 2020 | 26 | 32 |
| Mercedes-Benz GLS 450 | 2020 | 35 | 20 |
| Mercedes-Benz GLS 580 4MATIC | 2020 | 2 | 19 |
Other suspension recalls in 2020
27 of the 782 recall campaigns reported to NHTSA in 2020 concerned the suspension; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 20V764000 21 Dec 2020 | General Motors, LLC |
| 20V758000 8 Dec 2020 | McNeilus Truck & Manufacturing, Inc. |
| 20V709000 17 Nov 2020 | Tesla, Inc. |
| 20V708000 17 Nov 2020 | Altec Industries Inc. |
| 20V695000 10 Nov 2020 | Winnebago Towable |
| 20V689000 6 Nov 2020 | Autocar, LLC |
| 20V678000 4 Nov 2020 | BMW of North America, LLC |
| 20V665000 29 Oct 2020 | Jayco, Inc. |
NHTSA recalls (public domain) · all recalls of 2020