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CarsLore / US recalls / 2020 / 20V343000

Recall 20V343000

Power train · Chrysler (FCA US LLC)

11 Jun 2020reported to NHTSA
67,248vehicles potentially affected
1model · 4 model years
Noneowner advisory

The defect

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

The risk

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

The remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

NHTSA's own wording · initiated by MFR

Vehicles covered

ModelModel years
Jeep Cherokee2014, 2015, 2016, 2017

Components: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | POWER TRAIN:AUTOMATIC TRANSMISSION

Model years in this recall

NHTSA complaints and the number of recall campaigns for each model year this recall covers.

ModelYearComplaintsRecallsComplaints about power train
Jeep Cherokee20142,650131,471
Jeep Cherokee20151,792111,005
Jeep Cherokee20161,4129635
Jeep Cherokee20171,3376649

Other power train recalls in 2020

52 of the 782 recall campaigns reported to NHTSA in 2020 concerned the power train; Chrysler (FCA US LLC) filed 227 campaigns in all.

20V813000
28 Dec 2020
Yamaha Motor Corporation, USA2,285
20V803000
21 Dec 2020
Volvo Bus Corporation553
20V769000
10 Dec 2020
Honda (American Honda Motor Co.)235,034
20V770000
10 Dec 2020
Honda (American Honda Motor Co.)248,358
20V755000
7 Dec 2020
Nissan North America, Inc.2,708
20V742000
30 Nov 2020
Daimler Trucks North America LLC1,233
20V731000
24 Nov 2020
Bugatti3
20V692000
10 Nov 2020
Ford Motor Company15,587

NHTSA recalls (public domain) · all recalls of 2020