Problems owners report
Complaints filed with NHTSA about the 2014 Jeep Cherokee, by the system named in each complaint. One complaint can name several.
- Power train1,471
- Engine516
- Electrical system449
- Unknown or other284
- Fuel/propulsion system186
- Vehicle speed control185
- Service brakes184
- Steering119
- Structure110
- Electronic stability control (esc)88
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 39 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 72 2014 Cherokee vehicles were involved in crashes on US public roads in which someone died; 33 people died inside them, and 11 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2014 Jeep Cherokee failed the safety check 2.17% of the time — 6% less often than the average 2014 passenger car (2.30%). Median odometer at inspection: 102,363 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2014
7,901 new Jeep Cherokee cars were registered in the EU, Norway and Iceland in 2014; the largest markets were Italy (2,055), Germany (1,670), the United Kingdom (1,341).
- Average mass
- 1,913 kg
- Average power
- 119 kW
- Fuel type recorded
- Diesel 93% · Petrol 6.8%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
Engines
The most common engines in 2014 Jeep Cherokee cars on Dutch roads are the 2.0 diesel (125 kW, 168 hp) and 3.2 petrol (200 kW, 268 hp).
| Engine | Power | Cars |
|---|---|---|
| 2.0 diesel | 125 kW 168 hp | 26 |
| 3.2 petrol | 200 kW 268 hp | 23 |
RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars
In the Netherlands
84 first registered in 2014 are on Dutch roads; 52% arrived later as imports. Median list price when new: €63,736.
Most common APK defects
- Bandenspanning niet op juiste waarde42
- Band onvoldoende profiel31
- Dimlicht onjuist afgesteld18
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm16
- Mechanische delen van het remsysteem vertonen slijtage14
- Ruitenwisserinstallatie geeft onvoldoende zicht5
- Stofhoes fuseekogel beschadigd en dicht niet af5
- Waarschuwingsinrichting controlesysteem bandenspanning geeft4
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
1,059 cars built in 2014 were licensed for the road at the end of 2025, and 71 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 1,223 of these cars first registered in 2014 took their annual MOT test. 72% passed first time; among all cars first registered in 2014 the figure was 72%.
| Failed on | These cars | All cars from 2014 |
|---|---|---|
| Lamps, reflectors and electrical equipment | 8.9% | 10.0% |
| Tyres | 8.8% | 6.8% |
| Suspension | 7.1% | 8.2% |
| Brakes | 6.0% | 6.0% |
| Noise, emissions and leaks | 3.5% | 2.5% |
| Visibility | 3.2% | 4.3% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
11 of these cars first registered in 2014 were in use in Finland on 30 Jun 2026, with an average of 210,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
199 2014 cars are on the New Zealand register; 23% arrived as used imports, 75% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2014 Jeep Cherokee SUV 2WD | ★★★★☆ | 17.4 % |
| 2014 Jeep Cherokee SUV 4WD | ★★★★☆ | 16.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Optional
- Lane departure warning
- Optional
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 8 variants: combined 9.5–11.6 L/100 km (about 20–25 mpg US), CO₂ 218–267 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Cherokee · Sport utility vehicle: Small · Regular gasoline | 10.9 | 7.7 | 9.5 |
| Cherokee 4X4 · Sport utility vehicle: Small · Regular gasoline | 11.3 | 8.3 | 10.0 |
| Cherokee 4X4 Active Drive II · Sport utility vehicle: Small · Regular gasoline | 11.4 | 8.6 | 10.1 |
| Cherokee · Sport utility vehicle: Small · Regular gasoline | 12.3 | 8.3 | 10.5 |
| Cherokee 4X4 · Sport utility vehicle: Small · Regular gasoline | 12.5 | 8.8 | 10.8 |
| Cherokee Trailhawk 4X4 · Sport utility vehicle: Small · Regular gasoline | 12.1 | 9.4 | 10.9 |
| Cherokee 4X4 Active Drive II · Sport utility vehicle: Small · Regular gasoline | 12.5 | 9.1 | 11.0 |
| Cherokee Trailhawk 4X4 · Sport utility vehicle: Small · Regular gasoline | 13.4 | 9.5 | 11.6 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
15 Transport Canada recalls for the 2014 Jeep Cherokee.
| 2024548 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2023282 11 May 2023 | Structure Issue: On certain vehicles, water could leak into the power liftgate control module. If this happens, the control module could short circuit. Safety Risk:… |
| 2020261 12 Jun 2020 | Powertrain Issue: On certain vehicles with a two-speed power transfer unit (PTU), the input splines on the front differential may wear and fail. If this happens, there co… |
| 2019420 21 Aug 2019 | Other Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempere… |
| 2019298 14 Jun 2019 | Powertrain Issue: On certain vehicles equipped with a 3.2 L engine, a transmission fault could cause it to shift into neutral. This could result in a loss of power to th… |
| 2018269 17 May 2018 | Engine On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the… |
| 2017663 22 Dec 2017 | Accessories On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers… |
| 2016393 10 Aug 2016 | Seats And Restraints On certain vehicles, the first and/or second row seat fasteners may not have been tightened to specification at time of assembly. This could result in squeaks, … |
| 2016361 13 Jul 2016 | Powertrain On certain vehicles equipped with an automatic transmission, the transmission wire harness may have improper crimps. This could cause an unexpected shift to neu… |
| 2015368 13 Aug 2015 | Visual System On certain vehicles, use of the front wipers on a dry windshield surface could cause an accumulation of static electricity, which could discharge and damage the… |
| 2015271 17 Jun 2015 | Accessories On certain vehicles equipped with a power liftgate, corrosion could occur in the liftgate control module, which could result in an electrical short, potentially… |
| 2015193 11 May 2015 | Airbag On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in unwanted side curtain and seat airbag deployment in off-road events… |
| 2015039 28 Jan 2015 | Airbag On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in unwanted side curtain and seat airbag deployment in off-road events… |
| 2014276 3 Jul 2014 | Suspension On certain vehicles, the mounting ring loops on rear shock absorbers may fail, allowing one end of the shock absorber to separate from its mounting. This could … |
| 2014207 4 Jun 2014 | Accessories On certain vehicles, when cruise control is engaged and the accelerator pedal is depressed to override the cruise control, a defect in cruise control software c… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Jeep told its dealers about the 2014 Jeep Cherokee: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11008292 | U90 - Parts Ordering |
| 11006983 | "2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block." |
| 11006616 | U90 Parts Ordering |
| 11005320 | "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels." |
| 11002828 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On " |
| 10251783 | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| 10248564 | MIL/check engine lamp comes on after performing U90 recall PCM software update. |
| 10248517 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10248509 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10248508 | Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair |
| 10247995 | Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. |
| 10247906 | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 10247905 | ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 10247452 | Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set. |
| 10244403 | MIL/check engine lamp comes on after performing U90 recall PCM software update. |
| 10244356 | LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 10244348 | Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 10244347 | Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair |
| 10243272 | Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? 1720-00 - Output Speed Sensor Wheel Speed Rationality. ? P215C-00 - Output Shaft Speed Wheel Speed Correlation. This bulletin involves replacing the PTU assembly with an updated part. |
| 10243215 | Emissions Recall U90 - Catalyst Efficiency |
| 10243209 | FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 10243208 | Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 10242717 | Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 10241067 | Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1720-00 - Output Speed Sensor Wheel Speed Rationality. ? P215C-00 - Output Shaft Speed Wheel Speed Correlation. This bulletin involves replacing the PTU assembly with an updated part. |
| 10241042 | FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL) |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Electronic Parking Brake Water Ingress
Desiccated Air Bag Inflator Rupture
Software security vulnerability
NHTSA Office of Defects Investigation