The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
The risk
An unexpected hybrid power system shut down may increase the risk of a crash.
The remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Toyota Prius | 2013, 2014, 2015 |
| Toyota Prius V | 2014, 2015, 2016, 2017 |
Components: HYBRID PROPULSION SYSTEM: INVERTER
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Toyota Prius | 2013 | 414 | 3 |
| Toyota Prius | 2014 | 210 | 3 |
| Toyota Prius | 2015 | 166 | 1 |
| Toyota Prius V | 2014 | 82 | 4 |
| Toyota Prius V | 2015 | 24 | 2 |
| Toyota Prius V | 2016 | 16 | 1 |
| Toyota Prius V | 2017 | 12 | 1 |