The defect
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
The risk
A generator that is able to energize the shore power connection may increase the risk of injury.
The remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Keystone Fuzion | 2020, 2021 |
| Keystone Impact | 2020, 2021 |
Components: ELECTRICAL SYSTEM:WIRING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Keystone Fuzion | 2020 | 2 | 5 |
| Keystone Fuzion | 2021 | 3 | 4 |
| Keystone Impact | 2020 | 1 | 4 |
| Keystone Impact | 2021 | 0 | 4 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; Keystone RV Company filed 167 campaigns in all.
| 20V812000 28 Dec 2020 | Marion Body Works Inc. |
| 20V805000 21 Dec 2020 | SVI Trucks |
| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V783000 15 Dec 2020 | Halcore Group, Inc. |
| 20V781000 15 Dec 2020 | Ducati North America |
NHTSA recalls (public domain) · all recalls of 2020