The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
The remedy
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Fccc XCL | 2018, 2019 |
| Fccc XCM | 2015, 2016, 2017, 2018, 2019 |
| Fccc XCP | 2018, 2019 |
| Fccc XCR | 2018, 2019 |
| Fccc XCS | 2018, 2019 |
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Fccc XCL | 2018 | 0 | 10 |
| Fccc XCL | 2019 | 0 | 11 |
| Fccc XCM | 2015 | 0 | 8 |
| Fccc XCM | 2016 | 0 | 9 |
| Fccc XCM | 2017 | 0 | 10 |
| Fccc XCM | 2018 | 6 | 10 |
| Fccc XCM | 2019 | 0 | 11 |
| Fccc XCP | 2018 | 0 | 5 |
| Fccc XCP | 2019 | 0 | 6 |
| Fccc XCR | 2018 | 0 | 10 |
| Fccc XCR | 2019 | 0 | 11 |
| Fccc XCS | 2018 | 0 | 9 |
| Fccc XCS | 2019 | 0 | 11 |
Other electrical system recalls in 2020
105 of the 782 recall campaigns reported to NHTSA in 2020 concerned the electrical system; Daimler Trucks North America LLC filed 213 campaigns in all.
| 20V812000 28 Dec 2020 | Marion Body Works Inc. |
| 20V805000 21 Dec 2020 | SVI Trucks |
| 20V801000 18 Dec 2020 | Keystone RV Company |
| 20V790000 17 Dec 2020 | General Motors, LLC |
| 20V798000 17 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V779000 15 Dec 2020 | Rosenbauer America |
| 20V783000 15 Dec 2020 | Halcore Group, Inc. |
| 20V781000 15 Dec 2020 | Ducati North America |
NHTSA recalls (public domain) · all recalls of 2020