Complaints by model year
Each bar is one model year. Highlighted: 2006. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 | 0 | 3 |
| 2024 | 0 | 4 |
| 2023 Highlander Hybrid | 9 | 6 |
| 2022 Highlander Hybrid | 6 | 4 |
| 2021 Highlander Hybrid | 15 | 4 |
| 2020 Highlander Hybrid | 9 | 4 |
| 2019 Highlander Hybrid | 6 | 0 |
| 2018 Highlander Hybrid | 5 | 0 |
| 2017 Highlander Hybrid | 3 | 2 |
| 2016 Highlander Hybrid | 6 | 0 |
| 2015 | 4 | 0 |
| 2014 Highlander Hybrid | 2 | 1 |
| 2013 Highlander Hybrid | 5 | 0 |
| 2012 Highlander Hybrid | 9 | 0 |
| 2011 Highlander Hybrid | 5 | 1 |
| 2010 Highlander Hybrid | 22 | 4 |
| 2009 Highlander Hybrid | 40 | 4 |
| 2008 Highlander HybridMost complaints | 197 | 6 |
| 2007 Highlander HybridMost complaints | 110 | 2 |
| 2006 Highlander HybridMost complaints | 370 | 6 |
| 2005 Highlander Hybrid | 1 | 1 |
| 2004 Highlander Hybrid | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Service brakes230
- Electrical system151
- Service brakes, hydraulic78
- Vehicle speed control75
- Hybrid propulsion system75
- Electronic stability control (esc)64
- Engine58
- Steering41
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 12 model-year variants; 12 of 12 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2026 | 2026 TOYOTA HIGHLANDER HYBRID SUV HEV AWD | ★★★★★ | 16.4 % |
| 2025 | 2025 Toyota HIGHLANDER HYBRID SUV AWD | ★★★★★ | 16.4 % |
| 2024 | 2024 Toyota HIGHLANDER HYBRID SUV AWD | ★★★★★ | 16.4 % |
| 2023 | 2023 Toyota HIGHLANDER HYBRID SUV AWD | ★★★★★ | 16.4 % |
| 2022 | 2022 Toyota HIGHLANDER HYBRID SUV AWD | ★★★★★ | 16.9 % |
| 2021 | 2021 Toyota HIGHLANDER HYBRID SUV AWD | ★★★★★ | 16.9 % |
| 2020 | 2020 Toyota HIGHLANDER HYBRID SUV AWD | ★★★★★ | 16.4 % |
| 2019 | 2019 Toyota Highlander Hybrid SUV AWD | ★★★★★ | 16.9 % |
| 2018 | 2018 Toyota Highlander Hybrid SUV AWD | ★★★★★ | 16.9 % |
| 2017 | 2017 Toyota Highlander HV SUV AWD | ★★★★★ | 16.9 % |
| 2016 | 2016 Toyota Highlander HV SUV AWD | ★★★★★ | 16.9 % |
| 2015 | 2015 Toyota Highlander HV SUV AWD | ★★★★★ | 16.9 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 21 model years, best variant per year. Combined consumption ranges from 6.7–9.3 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2026 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2025 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2024 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2023 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2022 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2021 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2020 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 6.7 | 6.8 | 6.7 |
| 2019 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 8.1 | 8.5 | 8.3 |
| 2018 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 8.1 | 8.5 | 8.3 |
| 2017 | Highlander Hybrid AWD · Sport utility vehicle: Standard · Regular gasoline | 8.1 | 8.5 | 8.3 |
| 2016 | Highlander Hybrid AWD LE · Sport utility vehicle: Standard · Regular gasoline | 8.4 | 8.3 | 8.4 |
| 2015 | Highlander Hybrid AWD LE · Sport utility vehicle: Standard · Regular gasoline | 8.4 | 8.3 | 8.4 |
| 2014 | Highlander Hybrid AWD LE · Sport utility vehicle: Standard · Regular gasoline | 7.9 | 8.6 | 8.2 |
| 2013 | Highlander Hybrid 4WD · Sport utility vehicle: Standard · Regular gasoline | 7.8 | 8.7 | 8.2 |
| 2012 | Highlander Hybrid 4WD · Sport utility vehicle · Regular gasoline | 7.8 | 8.7 | 8.2 |
| 2011 | Highlander Hybrid 4WD · Sport utility vehicle · Regular gasoline | 7.8 | 8.7 | 8.2 |
| 2010 | Highlander Hybrid 4WD · Sport utility vehicle · Regular gasoline | 8.6 | 9.5 | 9.0 |
| 2009 | Highlander Hybrid 4WD · Sport utility vehicle · Regular gasoline | 8.6 | 9.5 | 9.0 |
| 2008 | Highlander Hybrid 4WD · Sport utility vehicle · Regular gasoline | 8.6 | 9.5 | 9.0 |
| 2007 | Highlander Hybrid AWD · Sport utility vehicle · Regular gasoline | 8.9 | 9.8 | 9.3 |
| 2006 | Highlander Hybrid 4X4 · Sport utility vehicle · Regular gasoline | 8.7 | 9.6 | 9.1 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
New registrations in Europe
2 new Toyota Highlander Hybrid cars registered in the EU, Norway and Iceland between 2021 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Poland (1).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 1 | 148 (WLTP) |
| 2021 | 1 | 158 (WLTP) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Recalls
26 campaigns cover the Highlander Hybrid; the latest 12 are below.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
NHTSA recalls