Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2026.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 | 4 | 0 |
| 2025 Highlander | 10 | 4 |
| 2024 Highlander | 43 | 7 |
| 2023 Highlander | 189 | 9 |
| 2022 Highlander | 263 | 5 |
| 2021 Highlander | 531 | 4 |
| 2020 Highlander | 321 | 4 |
| 2019 Highlander | 502 | 3 |
| 2018 Highlander | 269 | 4 |
| 2017 Highlander | 271 | 3 |
| 2016 Highlander | 111 | 2 |
| 2015 Highlander | 192 | 1 |
| 2014 Highlander | 136 | 4 |
| 2013 Highlander | 207 | 3 |
| 2012 Highlander | 182 | 2 |
| 2011 Highlander | 181 | 5 |
| 2010 Highlander | 216 | 10 |
| 2009 Highlander | 134 | 9 |
| 2008 Highlander | 405 | 11 |
| 2007 Highlander | 124 | 4 |
| 2006 Highlander | 278 | 7 |
| 2005 Highlander | 224 | 6 |
| 2004 Highlander | 286 | 5 |
| 2003 Highlander | 258 | 2 |
| 2002 Highlander | 301 | 2 |
| 2001 Highlander | 137 | 3 |
| 2000 | 0 | 0 |
| 1999 | 0 | 0 |
| 1998 | 1 | 0 |
| 1997 | 1 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Power train1,049
- Electrical system634
- Unknown or other627
- Service brakes591
- Engine538
- Structure446
- Vehicle speed control444
- Steering365
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 1,006 Highlander vehicles were involved in crashes on US public roads in which someone died, and 412 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2023 | 3 | 0 |
| 2022 | 32 | 13 |
| 2021 | 70 | 17 |
| 2020 | 41 | 10 |
| 2019 | 99 | 37 |
| 2018 | 70 | 20 |
| 2017 | 55 | 22 |
| 2016 | 58 | 19 |
| 2015 | 61 | 24 |
| 2014 | 28 | 7 |
| 2013 | 66 | 35 |
| 2012 | 50 | 27 |
| 2011 | 33 | 14 |
| 2010 | 44 | 16 |
| 2009 | 25 | 5 |
| 2008 | 43 | 15 |
| 2007 | 25 | 11 |
| 2006 | 51 | 25 |
| 2005 | 28 | 19 |
| 2004 | 47 | 27 |
| 2003 | 38 | 25 |
| 2002 | 30 | 18 |
| 2001 | 9 | 6 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Crash-test ratings by year
NHTSA 5-star results for 16 model-year variants; 13 of 16 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2026 | 2026 TOYOTA HIGHLANDER SUV N/A AWD | ★★★★★ | 16.4 % |
| 2025 | 2025 Toyota HIGHLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2024 | 2024 Toyota HIGHLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2023 | 2023 Toyota HIGHLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2022 | 2022 Toyota HIGHLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2021 | 2021 Toyota HIGHLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2020 | 2020 Toyota HIGHLANDER SUV AWD | ★★★★★ | 16.4 % |
| 2019 | 2019 Toyota Highlander SUV AWD | ★★★★★ | 18.5 % |
| 2018 | 2018 Toyota Highlander SUV AWD | ★★★★★ | 16.9 % |
| 2017 | 2017 Toyota Highlander SUV AWD | ★★★★★ | 16.9 % |
| 2016 | 2016 Toyota Highlander SUV AWD | ★★★★★ | 16.9 % |
| 2015 | 2015 Toyota Highlander SUV AWD | ★★★★★ | 16.9 % |
| 2014 | 2014 Toyota Highlander SUV AWD | ★★★★★ | 16.9 % |
| 2013 | 2013 Toyota Highlander SUV AWD | ★★★★☆ | 17.4 % |
| 2012 | 2012 Toyota Highlander SUV AWD | ★★★★☆ | 17.4 % |
| 2011 | 2011 Toyota Highlander SUV AWD | ★★★★☆ | 17.4 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 25 model years, best variant per year. Combined consumption ranges from 9.9–12.6 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2026 | Highlander AWD · Sport utility vehicle: Small · Regular gasoline | 11.0 | 8.4 | 9.9 |
| 2025 | Highlander AWD · Sport utility vehicle: Small · Regular gasoline | 11.0 | 8.4 | 9.9 |
| 2024 | Highlander AWD · Sport utility vehicle: Small · Regular gasoline | 11.0 | 8.4 | 9.9 |
| 2023 | Highlander AWD · Sport utility vehicle: Small · Regular gasoline | 11.0 | 8.4 | 9.9 |
| 2022 | Highlander AWD · Sport utility vehicle: Small · Regular gasoline | 11.8 | 8.6 | 10.3 |
| 2021 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.9 | 8.3 | 10.3 |
| 2020 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.9 | 8.3 | 10.3 |
| 2019 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.8 | 8.7 | 10.3 |
| 2018 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.8 | 8.7 | 10.3 |
| 2017 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.8 | 8.7 | 10.3 |
| 2016 | Highlander · Sport utility vehicle: Small · Regular gasoline | 12.5 | 9.3 | 11.1 |
| 2015 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.7 | 9.5 | 10.7 |
| 2014 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.7 | 8.6 | 10.3 |
| 2013 | Highlander · Sport utility vehicle: Small · Regular gasoline | 11.8 | 8.7 | 10.4 |
| 2012 | Highlander · Sport utility vehicle · Regular gasoline | 11.8 | 8.7 | 10.4 |
| 2011 | Highlander · Sport utility vehicle · Regular gasoline | 11.8 | 8.7 | 10.4 |
| 2010 | Highlander · Sport utility vehicle · Regular gasoline | 11.8 | 8.7 | 10.4 |
| 2009 | Highlander 4WD · Sport utility vehicle · Regular gasoline | 13.8 | 10.4 | 12.3 |
| 2008 | Highlander 4WD · Sport utility vehicle · Regular gasoline | 13.8 | 10.4 | 12.3 |
| 2007 | Highlander AWD · Sport utility vehicle · Regular gasoline | 13.1 | 10.3 | 11.8 |
| 2006 | Highlander 4X4 · Sport utility vehicle · Regular gasoline | 14.3 | 10.6 | 12.6 |
| 2005 | Highlander · Sport utility vehicle · Regular gasoline | 12.0 | 9.4 | 10.8 |
| 2004 | Highlander · Sport utility vehicle · Regular gasoline | 12.0 | 9.4 | 10.8 |
| 2003 | Highlander · Sport utility vehicle · Regular gasoline | 12.1 | 9.4 | 10.9 |
| 2002 | Highlander · Sport utility vehicle · Regular gasoline | 12.1 | 9.4 | 10.9 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
In New Zealand
28,288 Highlander cars are on the New Zealand register; 0% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2026 | 719 | 719 | 0 |
| 2025 | 1,158 | 1,158 | 0 |
| 2024 | 1,403 | 1,400 | 0 |
| 2023 | 1,394 | 1,392 | 0 |
| 2022 | 1,634 | 1,627 | 0 |
| 2021 | 1,336 | 1,328 | 0 |
| 2020 | 667 | 664 | 0 |
| 2019 | 944 | 934 | 0 |
| 2018 | 2,624 | 2,596 | 0 |
| 2017 | 2,643 | 2,611 | 0 |
| 2016 | 1,921 | 1,892 | 0 |
| 2015 | 2,433 | 2,386 | 0 |
| 2014 | 1,919 | 1,891 | 1 |
| 2013 | 1,202 | 1,177 | 0 |
| 2012 | 1,684 | 1,653 | 0 |
| 2011 | 1,213 | 1,201 | 0 |
| 2010 | 982 | 964 | 1 |
| 2009 | 561 | 551 | 0 |
| 2008 | 708 | 696 | 0 |
| 2007 | 333 | 327 | 0 |
| 2006 | 164 | 160 | 2 |
| 2005 | 314 | 313 | 0 |
| 2004 | 191 | 188 | 2 |
| 2003 | 139 | 138 | 1 |
| 2001 | 1 | 0 | 1 |
| 2000 | 1 | 0 | 1 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
563 Highlander cars are on Dutch roads; 51% arrived later as imports, and 218 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2024 | 94 | €85,385 |
| 2023 | 48 | €81,945 |
| 2022 | 164 | €75,455 |
| 2021 | 257 | €72,355 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
54 Highlander cars were in use in Finland on 30 Jun 2026: 100% petrol, 0% diesel; 98% of all are hybrids. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2022 | 10 | 74,000 km |
| 2021 | 44 | 86,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
In the United Kingdom
1,227 Highlander cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 1 | — |
| 2024 | 33 | 4 |
| 2023 | 144 | 3 |
| 2022 | 383 | 10 |
| 2021 | 666 | 19 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
New registrations in Europe
11,164 new Toyota Highlander cars registered in the EU, Norway and Iceland between 2010 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Poland (1,825), Hungary (494), Spain (428).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 5,631 | 156 (WLTP) |
| 2021 | 5,499 | 159 (WLTP) |
| 2020 | 22 | 179 (WLTP) |
| 2016 | 3 | — |
| 2015 | 2 | — |
| 2014 | 1 | — |
| 2012 | 1 | — |
| 2011 | 3 | — |
| 2010 | 2 | — |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
Real-world fuel consumption
1,461 Toyota Highlander cars registered in Europe between 2021 and 2024 report their fuel use through the on-board meter. Petrol hybrid versions average 8.0 l/100 km on the road, against 7.0 l/100 km in the official WLTP test — 15% more.
| Fuel | Cars | On the road | WLTP | Difference |
|---|---|---|---|---|
| Petrol hybrid | 1,461 | 8.0 | 7.0 | +15% |
Litres per 100 km: total fuel used divided by total distance driven, from the car's own fuel consumption meter (OBFCM), collected in 2024 by the manufacturers, mostly remotely, and by national authorities. WLTP figures are the type-approval CO₂ values converted to litres. Hybrids, including mild hybrids, do not plug in; plug-in hybrid figures include the distance driven on electricity. European Environment Agency, Real-world CO₂ emissions from cars and vans · CC BY 4.0
What it costs in fuel
On real-world figures the Toyota Highlander uses 8.0 litres per 100 km, so 15,000 km a year takes about 1,200 litres: €1,872 at this week's average price in Poland, its largest market in Europe.
| Country | Petrol hybrid |
|---|---|
| Poland | €1,872 |
| Germany | €2,615 |
| Hungary | €2,125 |
| France | €2,675 |
| Spain | €2,137 |
| United Kingdom | £2,095 |
| United States | $1,358 |
Fuel for 15,000 km (9,300 miles) a year at real-world consumption. Pump prices with taxes, week of 19 October 2026: European Commission Weekly Oil Bulletin, UK Department for Energy Security and Net Zero, US Energy Information Administration. Non-euro EU prices are in euros as the Bulletin publishes them.
Work it out for your driving
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the Highlander in 6 alerts. European versions can differ from the North American car.
The seat back of second row seats may not remain in a locked position. A seat back that has not been secured in a locked position may fail to restrain occupants properly, increasing the risk of injuries in the event of an accident. The product does not comply …
The second-row split mid-bar seat back frame has an incorrect radius. When only one of the two seats in this seat row is folded, the rear occupants may come into contact with the mid-bar end and get injured. The product does not comply with the Regulation on t…
The lower front bumper cover can easily come off, resulting in that the engine skid plate and fender liners may also detach from the vehicle while driving, creating a risk of injuries. The product does not comply with the Regulation on the approval and market …
Due to a manufacturing error, sharp edges at the upper part of the metal structure of the front seats may cause occupants of the rear seat injuries in case of an accident. The product does not comply with the Regulation on the approval and market surveillance …
The rivet fastening of the seat-locking mechanism for the left second-row seat may be defective and could cause the locking mechanism to fail in the event of an accident.
The software of the safety belt load-limiter is not functioning properly and this may cause injuries in the event of an accident.
Safety Gate (European Commission) · CC0
Recalls
51 campaigns cover the Highlander; the latest 12 are below.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
NHTSA recalls