The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
The risk
A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
The remedy
MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG GLC43 | 2020 |
| Mercedes-Benz AMG GLC63 | 2020 |
| Mercedes-Benz GLC 300 | 2020 |
| Mercedes-Benz GLC 350 E | 2020 |
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG GLC43 | 2020 | 5 | 7 |
| Mercedes-Benz AMG GLC63 | 2020 | 2 | 10 |
| Mercedes-Benz GLC 300 | 2020 | 69 | 16 |
| Mercedes-Benz GLC 350 E | 2020 | 2 | 6 |
Other steering recalls in 2020
29 of the 782 recall campaigns reported to NHTSA in 2020 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 20V726000 20 Nov 2020 | Ford Motor Company |
| 20V712000 17 Nov 2020 | Volkswagen Group of America, Inc. |
| 20V664000 28 Oct 2020 | Proterra Inc. |
| 20V663000 28 Oct 2020 | Daimler Vans USA, LLC |
| 20V626000 9 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V621000 7 Oct 2020 | Proterra Inc. |
| 20V568000 21 Sept 2020 | Nova Bus |
| 20V534000 2 Sept 2020 | Tiffin Motorhomes, Inc. |
NHTSA recalls (public domain) · all recalls of 2020