The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
The risk
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
The remedy
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLE 580 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |
Components: EXTERIOR LIGHTING:HEADLIGHTS | ELECTRICAL SYSTEM:WIRING | STEERING:ELECTRIC POWER ASSIST SYSTEM | VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz GLE 350 | 2020 | 91 | 27 |
| Mercedes-Benz GLE 450 | 2020 | 26 | 32 |
| Mercedes-Benz GLE 580 | 2020 | 5 | 12 |
| Mercedes-Benz GLS 450 | 2020 | 35 | 20 |
| Mercedes-Benz GLS 580 4MATIC | 2020 | 2 | 19 |
Other steering recalls in 2020
29 of the 782 recall campaigns reported to NHTSA in 2020 concerned the steering; Mercedes-Benz USA, LLC. filed 199 campaigns in all.
| 20V726000 20 Nov 2020 | Ford Motor Company |
| 20V712000 17 Nov 2020 | Volkswagen Group of America, Inc. |
| 20V664000 28 Oct 2020 | Proterra Inc. |
| 20V663000 28 Oct 2020 | Daimler Vans USA, LLC |
| 20V651000 23 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V621000 7 Oct 2020 | Proterra Inc. |
| 20V568000 21 Sept 2020 | Nova Bus |
| 20V534000 2 Sept 2020 | Tiffin Motorhomes, Inc. |
NHTSA recalls (public domain) · all recalls of 2020