The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
The risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Volkswagen Atlas | 2021 |
| Volkswagen Atlas Cross Sport | 2020, 2021 |
Components: STEERING
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Volkswagen Atlas | 2021 | 480 | 17 |
| Volkswagen Atlas Cross Sport | 2020 | 107 | 11 |
| Volkswagen Atlas Cross Sport | 2021 | 165 | 14 |
Other steering recalls in 2020
29 of the 782 recall campaigns reported to NHTSA in 2020 concerned the steering; Volkswagen Group of America, Inc. filed 321 campaigns in all.
| 20V726000 20 Nov 2020 | Ford Motor Company |
| 20V664000 28 Oct 2020 | Proterra Inc. |
| 20V663000 28 Oct 2020 | Daimler Vans USA, LLC |
| 20V651000 23 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V626000 9 Oct 2020 | Mercedes-Benz USA, LLC. |
| 20V621000 7 Oct 2020 | Proterra Inc. |
| 20V568000 21 Sept 2020 | Nova Bus |
| 20V534000 2 Sept 2020 | Tiffin Motorhomes, Inc. |
NHTSA recalls (public domain) · all recalls of 2020