The defect
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Accolade | 2020 |
| Entegra Emblem | 2020 |
| Entegra Esteem | 2020 |
| Entegra Qwest | 2020 |
| Entegra Redundant Odyssey | 2020 |
| Entegra Vision | 2020 |
| Jayco Alante | 2020 |
| Jayco Greyhawk | 2020 |
| Jayco Melbourne | 2020 |
| Jayco Precept | 2020 |
| Jayco Redhawk | 2020 |
| Jayco Seneca | 2020 |
Components: VISIBILITY:GLASS, SIDE/REAR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Accolade | 2020 | 2 | 2 |
| Entegra Emblem | 2020 | 1 | 1 |
| Entegra Esteem | 2020 | 0 | 4 |
| Entegra Qwest | 2020 | 2 | 7 |
| Entegra Redundant Odyssey | 2020 | 0 | 4 |
| Entegra Vision | 2020 | 2 | 2 |
| Jayco Alante | 2020 | 2 | 3 |
| Jayco Greyhawk | 2020 | 2 | 5 |
| Jayco Melbourne | 2020 | 1 | 7 |
| Jayco Precept | 2020 | 6 | 4 |
| Jayco Redhawk | 2020 | 0 | 5 |
| Jayco Seneca | 2020 | 1 | 3 |
Other visibility recalls in 2020
17 of the 782 recall campaigns reported to NHTSA in 2020 concerned the visibility; Jayco, Inc. filed 204 campaigns in all.
| 20V768000 10 Dec 2020 | Honda (American Honda Motor Co.) |
| 20V622000 8 Oct 2020 | Chrysler (FCA US LLC) |
| 20V614000 6 Oct 2020 | Ferrari North America, Inc. |
| 20V611000 5 Oct 2020 | Yamaha Motor Corporation, USA |
| 20V570000 22 Sept 2020 | Nissan North America, Inc. |
| 20V433000 28 Jul 2020 | Tiffin Motorhomes, Inc. |
| 20V371000 24 Jun 2020 | Forest River, Inc. |
| 20V351000 12 Jun 2020 | Keystone RV Company |
NHTSA recalls (public domain) · all recalls of 2020