The defect
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
The risk
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
The remedy
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Utilimaster Walk-IN Van | 2020, 2021 |
Components: STRUCTURE:BODY:BUMPERS | STRUCTURE:FRAME AND MEMBERS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Utilimaster Walk-IN Van | 2020 | 0 | 2 |
| Utilimaster Walk-IN Van | 2021 | 0 | 3 |
Other structure recalls in 2021
65 of the 988 recall campaigns reported to NHTSA in 2021 concerned the structure; Shyft Group filed 49 campaigns in all.
| 21V986000 16 Dec 2021 | Ford Motor Company |
| 21V959000 10 Dec 2021 | Stainless Tank and Equipment Co., LLC |
| 21V951000 9 Dec 2021 | Prevost Car (US) Inc. |
| 21V947000 8 Dec 2021 | Volkswagen Group of America, Inc. |
| 21V934000 1 Dec 2021 | Daimler Vans USA, LLC |
| 21V902000 19 Nov 2021 | Aluminum Trailer Company (ATC) |
| 21V881000 12 Nov 2021 | Volvo Car USA, LLC |
| 21V859000 4 Nov 2021 | Supreme Corporation |
NHTSA recalls (public domain) · all recalls of 2021