The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
The risk
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz Sprinter 1500 | 2021 |
| Mercedes-Benz Sprinter 2500 | 2021 |
| Mercedes-Benz Sprinter 3500 | 2021 |
| Mercedes-Benz Sprinter 4500 | 2021 |
Components: STRUCTURE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz Sprinter 1500 | 2021 | 9 | 17 |
| Mercedes-Benz Sprinter 2500 | 2021 | 45 | 18 |
| Mercedes-Benz Sprinter 3500 | 2021 | 8 | 16 |
| Mercedes-Benz Sprinter 4500 | 2021 | 0 | 16 |
Other structure recalls in 2021
65 of the 988 recall campaigns reported to NHTSA in 2021 concerned the structure; Daimler Vans USA, LLC filed 126 campaigns in all.
| 21V986000 16 Dec 2021 | Ford Motor Company |
| 21V959000 10 Dec 2021 | Stainless Tank and Equipment Co., LLC |
| 21V951000 9 Dec 2021 | Prevost Car (US) Inc. |
| 21V947000 8 Dec 2021 | Volkswagen Group of America, Inc. |
| 21V902000 19 Nov 2021 | Aluminum Trailer Company (ATC) |
| 21V881000 12 Nov 2021 | Volvo Car USA, LLC |
| 21V859000 4 Nov 2021 | Supreme Corporation |
| 21V845000 29 Oct 2021 | Thor Motor Coach |
NHTSA recalls (public domain) · all recalls of 2021