The defect
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The remedy
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Infiniti QX50 | 2022 |
| Infiniti QX55 | 2023 |
Components: LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Infiniti QX50 | 2022 | 17 | 2 |
| Infiniti QX55 | 2023 | 4 | 1 |
Other latches/locks/linkages recalls in 2023
11 of the 894 recall campaigns reported to NHTSA in 2023 concerned the latches/locks/linkages; Nissan North America, Inc. filed 226 campaigns in all.
| 23V775000 17 Nov 2023 | Ford Motor Company |
| 23V594000 24 Aug 2023 | Kia America, Inc. |
| 23V502000 21 Jul 2023 | Ford Motor Company |
| 23V373000 25 May 2023 | Autocar, LLC |
| 23V324000 4 May 2023 | Jaguar Land Rover North America, LLC |
| 23V231000 31 Mar 2023 | Gulf Stream Coach, Inc. |
| 23V166000 14 Mar 2023 | REV Recreation Group |
| 23V161000 10 Mar 2023 | Kibbi, LLC |
NHTSA recalls (public domain) · all recalls of 2023