The defect
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mazda CX-90 | 2024 |
Components: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mazda CX-90 | 2024 | 363 | 11 |
Other back over prevention recalls in 2023
30 of the 894 recall campaigns reported to NHTSA in 2023 concerned the back over prevention; Mazda North American Operations filed 95 campaigns in all.
| 23V885000 22 Dec 2023 | BMW of North America, LLC |
| 23V831000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V832000 7 Dec 2023 | PILOTCAR EV INC. |
| 23V729000 30 Oct 2023 | Chinook Motor Coach, LLC |
| 23V696000 17 Oct 2023 | Chrysler (FCA US, LLC) |
| 23V686000 13 Oct 2023 | Ford Motor Company |
| 23V654000 28 Sept 2023 | Chrysler (FCA US, LLC) |
| 23V639000 15 Sept 2023 | Kia America, Inc. |
NHTSA recalls (public domain) · all recalls of 2023