The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
The risk
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
The remedy
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG E53 | 2023 |
| Mercedes-Benz AMG E63 S | 2023 |
| Mercedes-Benz AMG GT43 | 2023 |
| Mercedes-Benz AMG GT53 | 2023 |
| Mercedes-Benz CLS 450 | 2023 |
| Mercedes-Benz E 350 | 2023 |
| Mercedes-Benz E 450 | 2023 |
Components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG E53 | 2023 | 1 | 5 |
| Mercedes-Benz AMG E63 S | 2023 | 0 | 2 |
| Mercedes-Benz AMG GT43 | 2023 | 1 | 5 |
| Mercedes-Benz AMG GT53 | 2023 | 1 | 5 |
| Mercedes-Benz CLS 450 | 2023 | 3 | 3 |
| Mercedes-Benz E 350 | 2023 | 6 | 3 |
| Mercedes-Benz E 450 | 2023 | 17 | 4 |
Other electrical system recalls in 2023
178 of the 894 recall campaigns reported to NHTSA in 2023 concerned the electrical system; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 23V904000 29 Dec 2023 | Cake 0 Emission USA Inc |
| 23V901000 26 Dec 2023 | Hyundai Motor America |
| 23V888000 22 Dec 2023 | Prevost Car (US) Inc. |
| 23V894000 22 Dec 2023 | Rosenbauer America |
| 23V879000 21 Dec 2023 | Daimler Trucks North America, LLC |
| 23V873000 21 Dec 2023 | REV Ambulance Group Orlando, Inc. |
| 23V867000 20 Dec 2023 | Volkswagen Group of America, Inc. |
| 23V864000 20 Dec 2023 | Toyota Motor Engineering & Manufacturing |
NHTSA recalls (public domain) · all recalls of 2023