The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
The risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Mercedes-Benz AMG C32 | 2002, 2003, 2004 |
| Mercedes-Benz AMG C55 | 2005, 2006 |
| Mercedes-Benz AMG CLK55 | 2003, 2004, 2005 |
| Mercedes-Benz AMG CLS55 | 2006 |
| Mercedes-Benz AMG CLS63 | 2007, 2008, 2009, 2010, 2011 |
| Mercedes-Benz AMG E53 | 2007, 2008, 2009 |
| Mercedes-Benz AMG E55 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz AMG E63 | 2007, 2008 |
| Mercedes-Benz C230 | 2002, 2003, 2004, 2005, 2006, 2007 |
| Mercedes-Benz C240 | 2001, 2002, 2003, 2004, 2005 |
| Mercedes-Benz C280 | 2006, 2007 |
| Mercedes-Benz C320 | 2001, 2002, 2003, 2004, 2005 |
| Mercedes-Benz C350 | 2006, 2007 |
| Mercedes-Benz CLK320 | 2003, 2004, 2005 |
| Mercedes-Benz CLK350 | 2006, 2007, 2008, 2009 |
| Mercedes-Benz CLK500 | 2003, 2004, 2005, 2006, 2007 |
| Mercedes-Benz CLK550 | 2007, 2008, 2009 |
| Mercedes-Benz CLS500 | 2006 |
| Mercedes-Benz CLS550 | 2007, 2008, 2009, 2010, 2011 |
| Mercedes-Benz E320 | 2003, 2004, 2005, 2006, 2007, 2008, 2009 |
| Mercedes-Benz E350 | 2006, 2007, 2008, 2009 |
| Mercedes-Benz E500 | 2003, 2004, 2005, 2006 |
| Mercedes-Benz E550 | 2007, 2008, 2009 |
Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Mercedes-Benz AMG C32 | 2002 | 7 | 3 |
| Mercedes-Benz AMG C32 | 2003 | 3 | 3 |
| Mercedes-Benz AMG C32 | 2004 | 0 | 3 |
| Mercedes-Benz AMG C55 | 2005 | 5 | 3 |
| Mercedes-Benz AMG C55 | 2006 | 4 | 4 |
| Mercedes-Benz AMG CLK55 | 2003 | 0 | 3 |
| Mercedes-Benz AMG CLK55 | 2004 | 1 | 3 |
| Mercedes-Benz AMG CLK55 | 2005 | 0 | 2 |
| Mercedes-Benz AMG CLS55 | 2006 | 33 | 4 |
| Mercedes-Benz AMG CLS63 | 2007 | 2 | 4 |
| Mercedes-Benz AMG CLS63 | 2008 | 5 | 3 |
| Mercedes-Benz AMG CLS63 | 2009 | 0 | 3 |
| Mercedes-Benz AMG CLS63 | 2010 | 0 | 3 |
| Mercedes-Benz AMG CLS63 | 2011 | 1 | 3 |
| Mercedes-Benz AMG E53 | 2007 | 0 | 1 |
| Mercedes-Benz AMG E53 | 2008 | 0 | 1 |
| Mercedes-Benz AMG E53 | 2009 | 0 | 1 |
| Mercedes-Benz AMG E55 | 2003 | 70 | 3 |
| Mercedes-Benz AMG E55 | 2004 | 111 | 3 |
| Mercedes-Benz AMG E55 | 2005 | 132 | 3 |
| Mercedes-Benz AMG E55 | 2006 | 34 | 4 |
| Mercedes-Benz AMG E63 | 2007 | 29 | 4 |
| Mercedes-Benz AMG E63 | 2008 | 15 | 3 |
| Mercedes-Benz C230 | 2002 | 54 | 2 |
| Mercedes-Benz C230 | 2003 | 51 | 3 |
| Mercedes-Benz C230 | 2004 | 31 | 3 |
| Mercedes-Benz C230 | 2005 | 85 | 4 |
| Mercedes-Benz C230 | 2006 | 116 | 5 |
| Mercedes-Benz C230 | 2007 | 212 | 5 |
| Mercedes-Benz C240 | 2001 | 8 | 3 |
Other visibility recalls in 2024
26 of the 950 recall campaigns reported to NHTSA in 2024 concerned the visibility; Mercedes-Benz USA, LLC filed 180 campaigns in all.
| 24V953000 20 Dec 2024 | Ford Motor Company |
| 24V906000 3 Dec 2024 | International Motors, LLC |
| 24V811000 29 Oct 2024 | Gillig, LLC |
| 24V765000 15 Oct 2024 | Lamborghini (Automobili Lamborghini) |
| 24V754000 10 Oct 2024 | Chrysler (FCA US, LLC) |
| 24V597000 9 Aug 2024 | Ford Motor Company |
| 24V594000 9 Aug 2024 | Ford Motor Company |
| 24V564000 26 Jul 2024 | Nova Bus (US) Inc. |
NHTSA recalls (public domain) · all recalls of 2024