The defect
Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
The risk
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
The remedy
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Ethos LI | 2021, 2022, 2023, 2024 |
| Entegra Expanse LI | 2021, 2022, 2023, 2024 |
| Entegra Launch | 2021, 2022, 2023, 2024 |
| Entegra Launch LE | 2021, 2022, 2023, 2024 |
| Jayco Solstice LI | 2021, 2022, 2023, 2024 |
| Jayco Swift | 2021, 2022, 2023, 2024 |
| Jayco Terrain | 2021, 2022, 2023, 2024 |
| Jayco Terrain LE | 2021, 2022, 2023, 2024 |
Components: ELECTRICAL SYSTEM | ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Ethos LI | 2021 | 0 | 2 |
| Entegra Ethos LI | 2022 | 0 | 2 |
| Entegra Ethos LI | 2023 | 0 | 5 |
| Entegra Ethos LI | 2024 | 0 | 3 |
| Entegra Expanse LI | 2021 | 0 | 1 |
| Entegra Expanse LI | 2022 | 0 | 1 |
| Entegra Expanse LI | 2023 | 0 | 3 |
| Entegra Expanse LI | 2024 | 0 | 3 |
| Entegra Launch | 2021 | 0 | 4 |
| Entegra Launch | 2022 | 2 | 3 |
| Entegra Launch | 2023 | 2 | 4 |
| Entegra Launch | 2024 | 0 | 3 |
| Entegra Launch LE | 2021 | 0 | 2 |
| Entegra Launch LE | 2022 | 0 | 3 |
| Entegra Launch LE | 2023 | 0 | 2 |
| Entegra Launch LE | 2024 | 0 | 1 |
| Jayco Solstice LI | 2021 | 0 | 1 |
| Jayco Solstice LI | 2022 | 0 | 1 |
| Jayco Solstice LI | 2023 | 0 | 3 |
| Jayco Solstice LI | 2024 | 0 | 2 |
| Jayco Swift | 2021 | 0 | 4 |
| Jayco Swift | 2022 | 0 | 4 |
| Jayco Swift | 2023 | 0 | 7 |
| Jayco Swift | 2024 | 1 | 5 |
| Jayco Terrain | 2021 | 0 | 3 |
| Jayco Terrain | 2022 | 0 | 3 |
| Jayco Terrain | 2023 | 0 | 4 |
| Jayco Terrain | 2024 | 0 | 3 |
| Jayco Terrain LE | 2021 | 0 | 1 |
| Jayco Terrain LE | 2022 | 0 | 2 |
Other electrical system recalls in 2024
178 of the 950 recall campaigns reported to NHTSA in 2024 concerned the electrical system; Jayco, Inc. filed 204 campaigns in all.
| 24V969000 23 Dec 2024 | Nissan North America, Inc. |
| 24V966000 23 Dec 2024 | Storyteller Overland |
| 24V954000 20 Dec 2024 | Ford Motor Company |
| 24V959000 20 Dec 2024 | Gillig, LLC |
| 24V942000 19 Dec 2024 | Chrysler (FCA US, LLC) |
| 24V940000 18 Dec 2024 | Polestar Automotive USA, Inc. |
| 24V932000 16 Dec 2024 | Mitsubishi Fuso Truck of America, Inc. |
| 24V930000 13 Dec 2024 | Daimler Vans USA, LLC |
NHTSA recalls (public domain) · all recalls of 2024