The defect
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
NHTSA's own wording · initiated by OVSC
Vehicles covered
| Model | Model years |
|---|---|
| Entegra Expanse | 2023, 2024 |
| Entegra Expanse LI | 2023, 2024 |
| Jayco Solstice | 2023, 2024 |
| Jayco Solstice LI | 2023, 2024 |
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Entegra Expanse | 2023 | 1 | 6 |
| Entegra Expanse | 2024 | 0 | 4 |
| Entegra Expanse LI | 2023 | 0 | 3 |
| Entegra Expanse LI | 2024 | 0 | 3 |
| Jayco Solstice | 2023 | 0 | 5 |
| Jayco Solstice | 2024 | 0 | 4 |
| Jayco Solstice LI | 2023 | 0 | 3 |
| Jayco Solstice LI | 2024 | 0 | 2 |
Other back over prevention recalls in 2024
34 of the 950 recall campaigns reported to NHTSA in 2024 concerned the back over prevention; Jayco, Inc. filed 204 campaigns in all.
| 24V951000 20 Dec 2024 | Ford Motor Company |
| 24V944000 19 Dec 2024 | Chrysler (FCA US, LLC) |
| 24V947000 19 Dec 2024 | Jaguar Land Rover North America, LLC |
| 24V928000 12 Dec 2024 | Oshkosh Corporation |
| 24V892000 26 Nov 2024 | Maserati North America, Inc. |
| 24V879000 21 Nov 2024 | Hyundai Motor America |
| 24V875000 20 Nov 2024 | Volkswagen Group of America, Inc. |
| 24V858000 14 Nov 2024 | General Motors, LLC |
NHTSA recalls (public domain) · all recalls of 2024