The defect
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
The risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
The remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet Equinox | 2022 |
| Chevrolet Express | 2023 |
| GMC Savana | 2022, 2023 |
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chevrolet Equinox | 2022 | 186 | 6 |
| Chevrolet Express | 2023 | 2 | 1 |
| GMC Savana | 2022 | 2 | 2 |
| GMC Savana | 2023 | 0 | 2 |
Other power train recalls in 2024
41 of the 950 recall campaigns reported to NHTSA in 2024 concerned the power train; General Motors, LLC filed 186 campaigns in all.
| 24V941000 18 Dec 2024 | Mercedes-Benz USA, LLC |
| 24V903000 2 Dec 2024 | PACCAR Incorporated |
| 24V862000 15 Nov 2024 | Mercedes-Benz USA, LLC |
| 24V853000 8 Nov 2024 | Diamond C Trailer MFG |
| 24V830000 4 Nov 2024 | International Motors, LLC |
| 24V825000 1 Nov 2024 | Honda (American Honda Motor Co.) |
| 24V815000 31 Oct 2024 | Mazda North American Operations |
| 24V816000 31 Oct 2024 | Mazda North American Operations |
NHTSA recalls (public domain) · all recalls of 2024