The defect
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Coach And Equipment Phoenix | 2025 |
Components: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Coach And Equipment Phoenix | 2025 | 0 | 4 |
Other equipment adaptive/mobility recalls in 2025
21 of the 891 recall campaigns reported to NHTSA in 2025 concerned the equipment adaptive/mobility; Coach and Equipment Mfg. Corp. filed 6 campaigns in all.
| 25V880000 18 Dec 2025 | International Motors, LLC |
| 25V879000 18 Dec 2025 | International Motors, LLC |
| 25V877000 17 Dec 2025 | Vantage Mobility |
| 25V876000 17 Dec 2025 | Rollx Vans |
| 25V870000 16 Dec 2025 | Gillig, LLC |
| 25V861000 12 Dec 2025 | Diamond Coach Corporation |
| 25V851000 10 Dec 2025 | Blue Bird Body Company |
| 25V852000 10 Dec 2025 | Blue Bird Body Company |
NHTSA recalls (public domain) · all recalls of 2025