The defect
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chrysler Pacifica | 2021, 2022, 2023, 2024, 2025 |
| Honda Odyssey | 2021, 2022, 2023, 2024, 2025, 2026 |
| Toyota Sienna Hybrid | 2021, 2022, 2023, 2024, 2025 |
Components: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| Chrysler Pacifica | 2021 | 375 | 7 |
| Chrysler Pacifica | 2022 | 218 | 10 |
| Chrysler Pacifica | 2023 | 155 | 14 |
| Chrysler Pacifica | 2024 | 47 | 11 |
| Chrysler Pacifica | 2025 | 30 | 9 |
| Honda Odyssey | 2021 | 147 | 8 |
| Honda Odyssey | 2022 | 140 | 9 |
| Honda Odyssey | 2023 | 105 | 5 |
| Honda Odyssey | 2024 | 121 | 3 |
| Honda Odyssey | 2025 | 434 | 2 |
| Honda Odyssey | 2026 | 50 | 2 |
| Toyota Sienna Hybrid | 2021 | 45 | 4 |
| Toyota Sienna Hybrid | 2022 | 21 | 4 |
| Toyota Sienna Hybrid | 2023 | 71 | 2 |
| Toyota Sienna Hybrid | 2024 | 69 | 3 |
| Toyota Sienna Hybrid | 2025 | 267 | 5 |
Other equipment adaptive/mobility recalls in 2025
21 of the 891 recall campaigns reported to NHTSA in 2025 concerned the equipment adaptive/mobility.
| 25V880000 18 Dec 2025 | International Motors, LLC |
| 25V879000 18 Dec 2025 | International Motors, LLC |
| 25V876000 17 Dec 2025 | Rollx Vans |
| 25V870000 16 Dec 2025 | Gillig, LLC |
| 25V861000 12 Dec 2025 | Diamond Coach Corporation |
| 25V851000 10 Dec 2025 | Blue Bird Body Company |
| 25V852000 10 Dec 2025 | Blue Bird Body Company |
| 25V849000 9 Dec 2025 | Daimler Trucks North America, LLC |
NHTSA recalls (public domain) · all recalls of 2025