The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA's own wording · initiated by ODI
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet Express 2500 | 2023 |
| Chrysler Pacifica | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| Chrysler Town And Country | 2011, 2012, 2013, 2014, 2015 |
| Chrysler Voyager | 2022, 2023, 2024, 2025 |
| Dodge Grand Caravan | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Ford E-250 | 2011 |
| Ford Transit | 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| GMC Sierra 1500 | 2025 |
| GMC Yukon | 2025 |
| Honda Odyssey | 2015 |
| Ram ProMaster | 2019, 2020, 2021, 2022, 2023, 2024, 2025 |
| Toyota Sienna | 2016, 2017 |
| Toyota Sienna Hybrid | 2024, 2025 |
Components: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other equipment adaptive/mobility recalls in 2025
21 of the 891 recall campaigns reported to NHTSA in 2025 concerned the equipment adaptive/mobility.
| 25V880000 18 Dec 2025 | International Motors, LLC |
| 25V879000 18 Dec 2025 | International Motors, LLC |
| 25V877000 17 Dec 2025 | Vantage Mobility |
| 25V870000 16 Dec 2025 | Gillig, LLC |
| 25V861000 12 Dec 2025 | Diamond Coach Corporation |
| 25V851000 10 Dec 2025 | Blue Bird Body Company |
| 25V852000 10 Dec 2025 | Blue Bird Body Company |
| 25V849000 9 Dec 2025 | Daimler Trucks North America, LLC |
NHTSA recalls (public domain) · all recalls of 2025