The defect
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
The risk
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
The remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| MCI 102D3 | 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001 |
| MCI 102D3ISTV | 2000, 2001 |
| MCI 102DL3 | 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001 |
| MCI D4000 | 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007 |
| MCI D4000ISTV | 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| MCI D4005 | 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| MCI D4500 | 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| MCI D4505 | 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| MCI E4500 | 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 |
| MCI J3500 | 2018, 2019, 2020, 2021, 2022 |
| MCI J4500 | 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| MCI MC12PTV | 1995, 1996, 1997, 1998, 1999 |
Components: VISIBILITY:GLASS, SIDE/REAR | STRUCTURE:BODY:DOOR
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
| Model | Year | Complaints | Recalls |
|---|---|---|---|
| MCI 102D3 | 1988 | 0 | 1 |
| MCI 102D3 | 1989 | 0 | 1 |
| MCI 102D3 | 1990 | 0 | 1 |
| MCI 102D3 | 1991 | 0 | 2 |
| MCI 102D3 | 1992 | 0 | 2 |
| MCI 102D3 | 1993 | 0 | 2 |
| MCI 102D3 | 1994 | 0 | 2 |
| MCI 102D3 | 1995 | 0 | 3 |
| MCI 102D3 | 1996 | 0 | 2 |
| MCI 102D3 | 1997 | 1 | 3 |
| MCI 102D3 | 1998 | 1 | 4 |
| MCI 102D3 | 1999 | 0 | 4 |
| MCI 102D3 | 2000 | 0 | 5 |
| MCI 102D3 | 2001 | 0 | 3 |
| MCI 102D3ISTV | 2000 | 0 | 1 |
| MCI 102D3ISTV | 2001 | 0 | 1 |
| MCI 102DL3 | 1988 | 0 | 1 |
| MCI 102DL3 | 1989 | 0 | 1 |
| MCI 102DL3 | 1990 | 0 | 1 |
| MCI 102DL3 | 1991 | 0 | 2 |
| MCI 102DL3 | 1992 | 0 | 3 |
| MCI 102DL3 | 1993 | 0 | 5 |
| MCI 102DL3 | 1994 | 0 | 3 |
| MCI 102DL3 | 1995 | 0 | 3 |
| MCI 102DL3 | 1996 | 0 | 2 |
| MCI 102DL3 | 1997 | 1 | 3 |
| MCI 102DL3 | 1998 | 0 | 3 |
| MCI 102DL3 | 1999 | 0 | 4 |
| MCI 102DL3 | 2000 | 1 | 5 |
| MCI 102DL3 | 2001 | 0 | 3 |
Other visibility recalls in 2025
27 of the 891 recall campaigns reported to NHTSA in 2025 concerned the visibility; Motor Coach Industries, Inc filed 2 campaigns in all.
| 25V807000 20 Nov 2025 | Nissan North America, Inc. |
| 25V726000 24 Oct 2025 | Ford Motor Company |
| 25V730000 24 Oct 2025 | Ford Motor Company |
| 25V729000 24 Oct 2025 | Ford Motor Company |
| 25V696000 14 Oct 2025 | Nova Bus (US) Inc. |
| 25V683000 10 Oct 2025 | Ford Motor Company |
| 25V671000 8 Oct 2025 | BMW of North America, LLC |
| 25V649000 25 Sept 2025 | Kia America, Inc. |
NHTSA recalls (public domain) · all recalls of 2025