Problems owners report
Complaints filed with NHTSA about the 2020 Audi e-tron, by the system named in each complaint. One complaint can name several.
- Electrical system1
- Structure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2020 Audi e-tron failed the safety check 0.00% of the time — 100% less often than the average 2020 passenger car (1.18%). Median odometer at inspection: 11,617 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Registered new in Europe in 2020
27,596 new Audi e-tron cars were registered in the EU, Norway and Iceland in 2020; the largest markets were Norway (7,904), the United Kingdom (5,871), Germany (5,813).
- Average mass
- 2,507 kg
- Average CO₂
- 0 g/km (WLTP)
- Average power
- 170 kW
- Fuel type recorded
- Electric 100%
European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement
In the Netherlands
3,422 first registered in 2020 are on Dutch roads; 30% arrived later as imports. Median list price when new: €77,736.
Most common APK defects
- Bandenspanning niet op juiste waarde1,158
- Band onvoldoende profiel505
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm378
- Dimlicht onjuist afgesteld305
- Band beschadigd151
- Ruitenwisserinstallatie geeft onvoldoende zicht83
- Bandenspanning op 1 as niet gelijk24
- Retroreflector vertoont gebrek21
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
5,050 cars built in 2020 were licensed for the road at the end of 2025, and 86 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
MOT test results in Great Britain
In 2023, 5,334 of these cars first registered in 2020 took their annual MOT test. 90% passed first time; among all cars first registered in 2020 the figure was 88%.
| Failed on | These cars | All cars from 2020 |
|---|---|---|
| Tyres | 7.3% | 4.9% |
| Lamps, reflectors and electrical equipment | 1.1% | 3.0% |
| Visibility | 0.9% | 2.8% |
| Identification of the vehicle | 0.4% | 0.2% |
| Seat belts and supplementary restraint systems | 0.3% | 0.3% |
| Brakes | 0.2% | 1.8% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail
In Finland
683 of these cars first registered in 2020 were in use in Finland on 30 Jun 2026, with an average of 95,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
96 2020 cars are on the New Zealand register; 19% arrived as used imports, 81% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; 1 of 1 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2020 Audi e-tron SUV AWD | ★★★★★ | 9.2 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- No
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
4 Transport Canada recalls for the 2020 Audi e-tron.
| 2026187 15 Apr 2026 | Brakes Issue: On certain vehicles, the brake booster input rod may not have been tightened properly. As a result, the input rod could detach from the brake booster a… |
| 2025713 19 Dec 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview i… |
| 2023686 20 Dec 2023 | High Voltage Issue: On certain vehicles, a problem with high-voltage battery module(s) could cause the high-voltage battery to overheat. Safety Risk: A high-voltage … |
| 2023659 13 Dec 2023 | Accessories Issue: Under certain conditions, the plug for the 220 V compact vehicle charging cable could become damaged by the house power outlet. As a result, the cable … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Audi told its dealers about the 2020 Audi e-tron: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10253354 | Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions |
| 10253347 | Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions |
| 10253337 | Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below U060B00 - no com to G31 boost pressure sensor Airbag light on, DTCs B101704, B103604 Wind noise from front doors at highway speeds |
| 10253336 | Noise from front door trim panel while driving Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System,Bank1 Efficiency Below U060B00 - no com to G31 boost pressure sensor Airbag light on, DTCs B101704, B103604 Water intrusion from sunroof Wind noise from front doors at highway speeds |
| 10252104 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| 10252014 | Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. |
| 10252012 | Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. |
| 10251510 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| 10251508 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| 10251506 | Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air suspension warning - DTC P089200 charge handle doesn't release vehicle will not charge Temp sensor DTC P218500 Corrosion on wheelhouse cover plate P008700 - low fuel pressure P042000: Catalyst System, Bank1 Efficiency Below |
| 10251023 | Steering wheel shimmy, vibration and/or oscillation |
| 10250569 | This bulletin provides information when the warning "Night vision assist: fault. Please contact workshop" appears in the instrument cluster; DTC U110100. |
| 10250536 | This bulletin provides information when there is a coolant system leak from coolant valve N632. |
| 10250346 | Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs - UPDATED |
| 10250345 | On vehicles manufactured within a specific period, the pressure and temperature sensors in the air conditioning system may fail. If this happens, the air conditioning system will no longer function. |
| 10250344 | On vehicles manufactured within a specific period, the pressure and temperature sensors in the air conditioning system may fail. If this happens, the air conditioning system will no longer function. |
| 10250343 | The remaining range display is being modified on Audi e-tron vehicles manufactured within a specific period. - Repair instructions updated. |
| 10250342 | The remaining range display is being modified on Audi e-tron vehicles manufactured within a specific period. - Repair instructions updated. |
| 10250341 | UPDATE - Software Update for Battery Modules Control Unit (NVLW) - Repair instructions updated. |
| 10250340 | UPDATE - Software Update for Battery Modules Control Unit (NVLW) - Repair instructions updated. |
| 10250339 | Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air suspension warning - DTC P089200 Charge handle doesnt release Vehicle will not charge Temp sensor DTC P218500 Corrosion on wheelhouse cover plate |
| 10250336 | This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface. |
| 10250231 | A potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery overheating increases the risk of a fire. Affected high-voltage batteries may experience a loss of range and/or performance as an early indication. - UPDATED |
| 10249239 | Dealer Communication: EXTENSION: EV Charging Customer Support Offer & FAQs |
| 10249163 | Customer states they receive a low coolant waning in the cluster. Coolant level appears to be full in the reservoir Case does not relate to TSB 2061918 Photo showing reservoir level See e-tron charging questionnaire worksheet 2017-2019 Q7, 2019 Q8 Various photos and inspections, see worksheet. Customer concern that a front door module function is inoperative water test, inspect door harness and pillar connection Noise from front door trim panel while driving Video of noise before repair is performed Photos of repair DTC P218500Various photos of surrounding area See worksheet Noise from f |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Pedestrian alert sounds
NHTSA Office of Defects Investigation