Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
New York safety inspections
Share of first inspections failed on safety, by model year. Older cars fail more as miles build up, so compare each year with the average car of the same year. Best against its own year: 2023.
NY DMV Vehicle Inspections, initial inspections since Aug 2021 · how we count
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 e-tron | 0 | 0 |
| 2024 e-tron | 0 | 3 |
| 2023 e-tron | 6 | 2 |
| 2022 e-tron | 31 | 5 |
| 2021 e-tron | 36 | 9 |
| 2020 e-tron | 1 | 4 |
| 2019 e-tron | 77 | 5 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Electrical system78
- Unknown or other32
- Power train22
- Engine22
- Service brakes16
- Fuel/propulsion system16
- Forward collision avoidance11
- Vehicle speed control5
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 3 model-year variants; 3 of 3 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2021 | 2021 Audi e-tron SUV AWD | ★★★★★ | 9.2 % |
| 2020 | 2020 Audi e-tron SUV AWD | ★★★★★ | 9.2 % |
| 2019 | 2019 Audi e-tron SUV AWD | ★★★★★ | 9.2 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
In New Zealand
540 e-tron cars are on the New Zealand register; 13% arrived as used imports.
| Model year | Registered | Sold new in NZ | Used imports |
|---|---|---|---|
| 2024 | 1 | 0 | 1 |
| 2023 | 79 | 75 | 4 |
| 2022 | 135 | 118 | 17 |
| 2021 | 135 | 107 | 26 |
| 2020 | 96 | 78 | 18 |
| 2019 | 94 | 89 | 5 |
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
In the Netherlands
12,555 e-tron cars are on Dutch roads; 31% arrived later as imports, and 1,977 still have a recall open. Open a year for APK defects, odometer checks and colours.
| First registered | On the road | Median list price |
|---|---|---|
| 2023 | 171 | €84,301 |
| 2022 | 2,308 | €81,333 |
| 2021 | 1,211 | €87,941 |
| 2020 | 3,422 | €77,736 |
| 2019 | 4,799 | €82,650 |
| 2018 | 644 | €106,500 |
RDW Open Data: registered vehicles (CC0) · list price is the manufacturer's catalogue price when new
In Finland
2,510 e-tron cars were in use in Finland on 30 Jun 2026: 0% petrol, 0% diesel, 100% electric. Mileage is the odometer reading at the last inspection.
| First registered | In use | Average mileage |
|---|---|---|
| 2023 | 61 | 47,000 km |
| 2022 | 597 | 62,000 km |
| 2021 | 611 | 76,000 km |
| 2020 | 683 | 95,000 km |
| 2019 | 536 | 108,000 km |
| 2018 | 22 | 109,000 km |
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use, 30 Jun 2026 · CC BY 4.0
Road collisions in Great Britain
From 2021 to 2025, 234 e-tron cars were involved in road collisions in Great Britain that injured someone and were reported to the police. 1 of those collisions were fatal and 53 caused serious injuries. As with any count, models with more cars on British roads appear more often.
| Year | Cars in injury collisions | Fatal | Serious |
|---|---|---|---|
| 2025 | 57 | 0 | 6 |
| 2024 | 53 | 1 | 17 |
| 2023 | 57 | 0 | 12 |
| 2022 | 47 | 0 | 13 |
| 2021 | 20 | 0 | 5 |
Department for Transport, STATS19 road safety data 2021–2025 · Open Government Licence v3.0 · how we count
In the United Kingdom
22,551 e-tron cars were licensed for the road at the end of 2025, by year of manufacture.
| Built | Licensed | Off the road (SORN) |
|---|---|---|
| 2025 | 222 | — |
| 2024 | 873 | 1 |
| 2023 | 2,989 | 31 |
| 2022 | 5,707 | 72 |
| 2021 | 6,769 | 106 |
| 2020 | 5,050 | 86 |
| 2019 | 941 | 24 |
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124) · Open Government Licence v3.0
MOT test results in Great Britain
6,590 e-tron cars took their annual MOT test in 2023; 91% passed first time, against 88% for all cars of the same ages. Older cars fail more often, so compare a year with the same year of other cars.
| First registered | Tests | Passed first time |
|---|---|---|
| 2021 | 247 | 93% |
| 2020 | 5,334 | 90% |
| 2019 | 1,009 | 92% |
Why they fail
Share of all first tests that ended in a fail because of each part of the car (one test can fail on several).
| Area | e-tron | All cars, same ages |
|---|---|---|
| Tyres | 6.9% | 4.8% |
| Lamps, reflectors and electrical equipment | 1.2% | 3.0% |
| Visibility | 1.0% | 2.9% |
| Identification of the vehicle | 0.4% | 0.2% |
| Seat belts and supplementary restraint systems | 0.3% | 0.3% |
| Brakes | 0.2% | 1.9% |
| Body, chassis, structure | 0.1% | 0.3% |
| Suspension | 0.1% | 0.7% |
DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests of cars only; a fix made at the test station within the hour still counts as a fail
New registrations in Europe
80,757 new Audi e-tron cars registered in the EU, Norway and Iceland between 2018 and 2022, from the European Environment Agency's CO₂ monitoring of every new car. In 2022 the largest markets were Germany (9,197), Norway (4,270), Netherlands (1,822).
| Year | New cars | CO₂ g/km |
|---|---|---|
| 2022 | 19,456 | 0 (WLTP) |
| 2021 | 15,885 | 0 (WLTP) |
| 2020 | 27,596 | 0 (WLTP) |
| 2019 | 17,657 | 0 (WLTP) |
| 2018 | 163 | 0 (NEDC) |
Averages are weighted by registrations; CO₂ is the type-approval value (NEDC until the WLTP switch). European Environment Agency, CO₂ emissions from new passenger cars · re-use permitted with acknowledgement
EU safety alerts
Safety Gate, the European Union's rapid alert system, names the e-tron in 8 alerts. European versions can differ from the North American car.
Due to a problem with the screw connection, the push rod linking the brake pedal and brake booster may become disconnected, causing the foot brake to malfunction. This can result in the loss of vehicle control, increasing the risk of accidents and injuries. Th…
Voltage losses in individual cell modules of the high-voltage battery may lead to thermal overload. This could lead to an increased risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and thei…
Alteration of the rear axle’s toe and/or camber values lead to increased and uneven wear on the rear tyres, and if worn down to its carcass may suffer a sudden loss of pressure. This can lead to loss of traction and may affect vehicle handling, increasing the …
Due to a manufacturing anomaly, a fault is indicated by an error message on the instrument panel. There is a risk that an electronic component of the brake pressure unit may corrode over time and leads to the malfunction of the brake assist system, the vehicle…
Components of the brake pressure unit could corrode over time, which may affect braking assistance, speed indication, the anti-lock braking system and the electronic stability control functions. The vehicle stopping distance is increased. ABS (anti-lock brake …
A weld on the brake booster may be defective, which could cause the brake booster, ABS and ESP to fail. This may lead to increased braking distance and to reduced manoeuvrability of the vehicle when braking, increasing the risk of an accident.
The nuts on the eccentric bolt of the rear-axle spring-link control arm may break due to stress corrosion.As a result, the rear axle could move in the wrong direction, in an uncontrollable manner at high speeds.
Due to a faulty seal, moisture could reach the high voltage battery through the cabling of the charging socket and the electronics box. Consequently the high-voltage system could short-circuit increasing the risk of fire.
Safety Gate (European Commission) · CC0
Recalls
13 campaigns cover the e-tron; the latest 12 are below.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
NHTSA recalls