Problems owners report
Complaints filed with NHTSA about the 2024 BMW iX, by the system named in each complaint. One complaint can name several.
- Electrical system13
- Forward collision avoidance9
- Service brakes8
- Back over prevention5
- Unknown or other4
- Vehicle speed control3
- Power train3
- Engine3
- Steering2
- Fuel/propulsion system2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 10 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 BMW iX failed the safety check 0.19% of the time — 63% less often than the average 2024 passenger car (0.53%). Median odometer at inspection: 9,076 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
304 first registered in 2024 are on Dutch roads; 19% arrived later as imports. Median list price when new: €113,173.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
12,818 cars built in 2024 were licensed for the road at the end of 2025, and 64 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
191 of these cars first registered in 2024 were in use in Finland on 30 Jun 2026, with an average of 21,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 BMW iX SUV AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
3 Transport Canada recalls for the 2024 BMW iX.
| 2025320 13 Jun 2025 | High Voltage Issue: On certain vehicles, a problem with the electric drive motor software could cause the vehicle to enter a fail-safe mode. If this happens, there could b… |
| 2024544 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2023333 7 Jun 2023 | Accessories Issue: On certain vehicles, the driver's hand could accidently reactivate the cruise control while turning at low speeds. If this happens, the vehicle could ac… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2024 BMW iX: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012100 | Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible |
| 11012098 | Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible |
| 11012096 | Customers may report that the Central Information Display (CID) side of the Multifunction Display flickersonce on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint. |
| 11012095 | Customer may complain that the hands-free option with SA 5AX Highway Assistant can no longer beactivated. |
| 11012094 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under verylow outside temperatures (significantly lower than 32 F (0 C)). |
| 11012080 | The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possi |
| 11008996 | Small debris may accumulate inside the volume control thumbwheel of the iDrive Controller. Existing gaps between the glass application and the light guide could allow external debris to enter inside the volume thumbwheel under normal usage. This debris can be seen through the crystal volume thumbwheel, giving the appearance of a cosmetic defect with the thumbwheel itself. Active lighting makes this debris more visible when illuminated. This could make the false illusion of a cosmetically defective volume thumbwheel more visible (many small dark spots or streaks). |
| 11008120 | When the navigation app is opened in the vehicle, the navigation map is not displayed. Instead, the navigation loading screen is shown on a constant loop and the message "Navigation starts" is displayed. |
| 11008117 | The (CCM) Check Control message: 811 Stop carefully. Hood open, is displayed even though the hood is closed. Fault code 80415B Engine compartment lid contact switch: Line fault or faulty is often stored inthe BCP module. |
| 11008115 | A manufacturing defect in high-voltage cells of the high-voltage battery can result in electrolyte leakage which might result in a conductive connection with surrounding components. Depending on the contact resistance, a yellow or red Check Control message will then be displayed; it is permitted for you to continue driving, but this will result in a charging interruption during charging. |
| 11006743 | Replace Cell Modules. |
| 11006738 | While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate. |
| 11006734 | Customer states they started to receive Check Control messages for the drivers seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument cluster, and they received a new Check Control message: CCM 97 Restraint system. There are now 6 DTC faults stored: ACSM6 Air Bag module 930D86 - Function restraint system driver restr |
| 11005246 | The washer fluid cleaning system has air remaining in its components, and/or the fluid lines after a previous repair has been performed. The previous repair may have involved draining, opening, and replacingcomponents in the system. |
| 11005237 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32 F (0 C)). |
| 11005225 | The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles. *German acronym for Highly integrated electric drivetrain topology- Hochintegrierte Elektrifizierte Antriebs-Topologie |
| 11005222 | Knocking/rattling noise from front axle when driving on a rough road surface. |
| 11003039 | Combined Charging Unit Return |
| 11002658 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| 11000629 | Steering Wheel Module Return |
| 11000535 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| 11000530 | After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data. |
| 11000529 | In vehicles that are not mapped to a BMW ID, the manual time setting option is not selectable (greyed-out)in the System Settings menu. Time cannot be manually set in the vehicle. |
| 11000514 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32 F (0 C)). |
| 11000511 | DELIVERY STOP: COOLANT CHANGEOVER VALVE |
NHTSA manufacturer communications (public domain)