Problems owners report
Complaints filed with NHTSA about the 2023 BMW iX, by the system named in each complaint. One complaint can name several.
- Air bags12
- Unknown or other10
- Forward collision avoidance8
- Electrical system7
- Power train3
- Vehicle speed control3
- Back over prevention2
- Fuel/propulsion system2
- Steering2
- Service brakes1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 6 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2023 BMW iX failed the safety check 0.18% of the time — 74% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 10,320 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
741 first registered in 2023 are on Dutch roads; 18% arrived later as imports. Median list price when new: €106,188.
Most common APK defects
- Band beschadigd5
- Band onvoldoende profiel4
- Bandenspanning niet op juiste waarde4
- Ruitenwisserinstallatie geeft onvoldoende zicht2
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
11,245 cars built in 2023 were licensed for the road at the end of 2025, and 36 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
411 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 34,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 1 variant; not yet fully rated. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 BMW iX SUV AWD | — | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- No
- Lane departure warning
- No
- Best overall rating
- —
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
8 Transport Canada recalls for the 2023 BMW iX.
| 2025320 13 Jun 2025 | High Voltage Issue: On certain vehicles, a problem with the electric drive motor software could cause the vehicle to enter a fail-safe mode. If this happens, there could b… |
| 2024544 15 Aug 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2023363 28 Jun 2023 | High Voltage Issue: On a small number of vehicles, the combined charging unit (CCU) may not have been assembled correctly. As a result, power from the high-voltage battery … |
| 2023333 7 Jun 2023 | Accessories Issue: On certain vehicles, the driver's hand could accidently reactivate the cruise control while turning at low speeds. If this happens, the vehicle could ac… |
| 2023061 14 Feb 2023 | Airbag Issue: On certain vehicles, the driver-front airbag may not inflate correctly in a crash. Safety Risk: An airbag that does not inflate correctly could c… |
| 2022734 20 Dec 2022 | High Voltage Issue: On certain vehicles, a software problem could cause the high-voltage battery electronic control unit to reset. As a result, the high-voltage system cou… |
| 2022363 7 Jul 2022 | Lights And Instruments Issue: When using the valet parking mode, a software problem could cause certain warning messages not to appear on the central information display. If this ha… |
| 2022364 7 Jul 2022 | Airbag Issue: On certain vehicles, the air bag control unit may not work properly due to a software error. As a result, the airbag warning light and warning messages… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What BMW told its dealers about the 2023 BMW iX: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012095 | Customer may complain that the hands-free option with SA 5AX Highway Assistant can no longer beactivated. |
| 11012094 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under verylow outside temperatures (significantly lower than 32 F (0 C)). |
| 11012081 | DELIVERY STOP: REPLACE STEERING GEAR I20 |
| 11012080 | The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possi |
| 11008990 | A check control (CC) message (Steering behavior. Drive moderately. Have it checked by the nearest service partner.) will light up and there will be a noticeable reduction in power steering assistance when parking. |
| 11008117 | The (CCM) Check Control message: 811 Stop carefully. Hood open, is displayed even though the hood is closed. Fault code 80415B Engine compartment lid contact switch: Line fault or faulty is often stored inthe BCP module. |
| 11006738 | While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate. |
| 11006734 | Customer states they started to receive Check Control messages for the drivers seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver restraint system. Eventually multiple restarts after they first noticed the CCM the seat stopped functioning, the air bag warninglamp illuminated in the instrument cluster, and they received a new Check Control message: CCM 97 Restraint system. There are now 6 DTC faults stored: ACSM6 Air Bag module 930D86 - Function restraint system driver restr |
| 11005450 | The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 Driver restraint system CCM 109 Passenger restraint system |
| 11005237 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32 F (0 C)). |
| 11002658 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| 11000566 | The Check Control Message Emergency call not available is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle. |
| 11000535 | Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU) has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function |
| 11000530 | After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data. |
| 11000514 | Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32 F (0 C)). |
| 11000511 | DELIVERY STOP: COOLANT CHANGEOVER VALVE |
| 11000507 | The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it. Due to a manufacturing defectin the component, the heater circuits may be interrupted, and the radome heating may fail. *A weather proof enclosure that protects a radar antenna; radome = ra dar + dome |
| 10253352 | The Combined Charging Unit (CCU) may not have been produced according to BMW specifications. This can lead to an internal coolant leak which can result in a failure of the Combined Charging Unit.Possible faults may include- HV charging interruption No high-voltage readiness when starting up The high-voltage system switching off while driving, causing the vehicle to coast slowly to a stop |
| 10253344 | There is coolant leaking from under the car Low heater output Possible Check Control message Drive, you can continue driving (ID49) Possible fault codes stored in these BEV vehicles: 224163 Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or |
| 10253329 | 1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar trim panel. The sound can occur on one or both sides (left and/or right). |
| 10253325 | A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering. |
| 10252135 | After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the front (FBD5 VM): Programming defective 80424B Remote control receiver at the rear (FBD5 HM): Programming defective 80424C Remote control receiver at the front left (FBD5s VL): Programming defective 80424D Remote control receiver at the front right (FBD5s VR): Programming defective 80424E Remote con |
| 10252133 | When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesnt heat up quickly enough. |
| 10252132 | When starting, a Check Control message will be displayed (Steering behavior. Drive slowly and have this checked by the nearest Service Provider) with a noticeable reduction in power steering support when maneuvering. |
| 10252039 | This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct basic steps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues. |
NHTSA manufacturer communications (public domain)