Problems owners report
Complaints filed with NHTSA about the 2024 Chevrolet Suburban, by the system named in each complaint. One complaint can name several.
- Engine24
- Power train7
- Engine and engine cooling6
- Service brakes5
- Electrical system5
- Forward collision avoidance3
- Fuel/propulsion system2
- Back over prevention2
- Unknown or other2
- Structure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2024 Chevrolet Suburban failed the safety check 0.58% of the time — 9% more often than the average 2024 passenger car (0.53%). Median odometer at inspection: 15,288 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2024 Chevrolet Suburban SUV 4WD | ★★★★☆ | 21.9 % |
| 2024 Chevrolet Suburban SUV RWD | ★★★★☆ | 21.2 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard & Optional
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 5 variants: combined 10.1–15.0 L/100 km (about 16–23 mpg US), CO₂ 272–350 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Suburban · Sport utility vehicle: Standard · Diesel | 11.2 | 8.7 | 10.1 |
| Suburban 4WD · Sport utility vehicle: Standard · Diesel | 11.7 | 9.0 | 10.5 |
| Suburban · Sport utility vehicle: Standard · Regular gasoline | 15.8 | 11.8 | 14.0 |
| Suburban 4WD · Sport utility vehicle: Standard · Regular gasoline | 16.2 | 13.2 | 14.8 |
| Suburban 4WD · Sport utility vehicle: Standard · Premium gasoline | 16.6 | 13.0 | 15.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
3 Transport Canada recalls for the 2024 Chevrolet Suburban.
| 2025225 24 Apr 2025 | Engine Issue: On certain vehicles, the connecting rods and/or crankshaft components may not have been manufactured properly. As a result, the engine could make abnor… |
| 2024519 12 Sept 2024 | Lights And Instruments Issue: On certain vehicles, a software problem could cause the low brake fluid warning lamp not to turn on if the brake fluid level gets too low. A low brake … |
| 2024060 1 Feb 2024 | Lights And Instruments Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2024 Chevrolet Suburban: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012009 | This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted. |
| 11012003 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011990 | This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011984 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to having the Check Engine Lamp illuminated on the Driver Information Center (DIC) and DTC P0202 set. The technician will need to replace the wire harness and affected fuel injector. |
| 11011983 | This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground. |
| 11011965 | This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y175 Multiple Updates for IOK. |
| 11011911 | This bulletin provides diagnostic information when checking the exhaust system for leaks. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011877 | This technical bulletin provides repair information to correct a customer concern of Air Bag Warning MIL with DTC B14DC. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011694 | This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct. |
| 11011693 | This Preliminary information communicates how to recover the Image Processing Module. |
| 11011538 | Service Update. Certain vehicles may have a condition in which the steering gear motor bolts may be loose on steering gear assemblies. Dealers will inspect, and if necessary, replace the electric belt drive rack and pinion steering gear, and reprogram the power steering control module. |
| 11011476 | This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update. |
| 11011382 | This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material. |
| 11011367 | This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope. |
| 11011231 | This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11011189 | This engineering information (EI Lite) is requesting technicians use the FPR Process in regards to rocker moldings experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement. |
| 11011183 | This Preliminary information communicates recovery procedure after return to dealer message. |
| 11011182 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a Chirp, Squeal, and/or Whine Type Noise Heard from Front of Vehicle During a Cold Start and/or While in Operation. |
| 11011013 | This service bulletin provides a procedure to update the calibrations after Window Regulator electronics or window motor replacement. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of motive power due to engine failure post recall remedy
Loss of motive power due to engine failure post recall remedy
Loss of motive power due to engine failure
Loss of motive power due to engine failure
NHTSA Office of Defects Investigation