Problems owners report
Complaints filed with NHTSA about the 2023 Chevrolet Suburban, by the system named in each complaint. One complaint can name several.
- Engine69
- Power train19
- Unknown or other15
- Electrical system14
- Engine and engine cooling9
- Fuel/propulsion system6
- Forward collision avoidance5
- Structure5
- Visibility/wiper5
- Seat belts4
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 13 2023 Suburban vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them, and 3 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Chevrolet Suburban failed the safety check 0.85% of the time — 23% more often than the average 2023 passenger car (0.69%). Median odometer at inspection: 35,776 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Chevrolet Suburban SUV 2WD | ★★★★☆ | 0.0 % |
| 2023 Chevrolet Suburban SUV 4WD | ★★★★☆ | 0.0 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard & Optional
- Best overall rating
- 4 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 5 variants: combined 10.1–15.0 L/100 km (about 16–23 mpg US), CO₂ 272–352 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Suburban · Sport utility vehicle: Standard · Diesel | 11.2 | 8.7 | 10.1 |
| Suburban 4WD · Sport utility vehicle: Standard · Diesel | 11.7 | 9.0 | 10.5 |
| Suburban · Sport utility vehicle: Standard · Regular gasoline | 15.8 | 11.8 | 14.0 |
| Suburban 4WD · Sport utility vehicle: Standard · Regular gasoline | 16.0 | 12.7 | 14.5 |
| Suburban 4WD · Sport utility vehicle: Standard · Premium gasoline | 16.6 | 13.1 | 15.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
5 Transport Canada recalls for the 2023 Chevrolet Suburban.
| 2025225 24 Apr 2025 | Engine Issue: On certain vehicles, the connecting rods and/or crankshaft components may not have been manufactured properly. As a result, the engine could make abnor… |
| 2024519 12 Sept 2024 | Lights And Instruments Issue: On certain vehicles, a software problem could cause the low brake fluid warning lamp not to turn on if the brake fluid level gets too low. A low brake … |
| 2024060 1 Feb 2024 | Lights And Instruments Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is … |
| 2023472 24 Aug 2023 | Lights And Instruments Issue: On certain vehicles, the automatic headlamps may not turn on soon enough as it becomes dark outside. Canadian regulations require automatic headlamps t… |
| 2022700 8 Dec 2022 | Lights And Instruments Issue: On certain vehicles, the daytime running lamps (DRLs) may stay on when the headlamps are on. Canadian regulations require the DRLs to turn off when the… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Chevrolet told its dealers about the 2023 Chevrolet Suburban: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10252990 | This technical bulletin provides repair information to correct a customer concern of a Service Drivers Assist Message Illuminated in DIC with DTC B2BA1 Set. |
| 10252988 | This technical bulletin provides repair information to correct a customer concern of the E88 Front Floor Console Bin Lamp Inoperative. |
| 10252976 | This technical bulletin provides a procedure to program the TCM and replace the control valve body if the conditions are found to be the cause of the failure of the valve body. |
| 10252842 | This technical bulletin provides repair information to correct a customer concern of a Service Drivers Assist Message Illuminated in DIC with DTC B2BA1 Set. |
| 10252841 | This technical bulletin provides repair information to correct a customer concern of the E88 Front Floor Console Bin Lamp Inoperative. |
| 10252778 | This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Release tool DT-52910. |
| 10252774 | This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. |
| 10252745 | This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). |
| 10252735 | This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. |
| 10252126 | This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). |
| 10252125 | This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough. |
| 10252124 | This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only). |
| 10252117 | This technical bulletin provides a procedure to program the TCM and replace the control valve body if the conditions are found to be the cause of the failure you the valve body. |
| 10252107 | This technical bulletin provides a procedure replace the tappet that is located on the fuel door. |
| 10251909 | This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure. |
| 10251890 | This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. |
| 10251889 | This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). |
| 10251888 | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. |
| 10251727 | This Preliminary information communicates to technicians that a calibration to correct a P138C is forthcoming and to not attempt repairs. |
| 10251723 | This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first. |
| 10251719 | This Preliminary information communicates Engineering is investigating a no audio issue. |
| 10251717 | This Preliminary information communicates that youmay notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle.Engineering is aware of the issue and investigating. |
| 10251708 | This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed. |
| 10251707 | This Preliminary information communicates information on to verify if the correct Rear Short Range Radar brackets are heat staked to the rear fascia. If brackets are installed in incorrect location U3000 SYM76 can set. |
| 10251704 | This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert". |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of motive power due to engine failure post recall remedy
Loss of motive power due to engine failure post recall remedy
Loss of motive power due to engine failure
Loss of motive power due to engine failure
NHTSA Office of Defects Investigation