Complaints by model year
Each bar is one model year. Highlighted: 2010. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2020 Fusion Hybrid | 8 | 0 |
| 2019 Fusion Hybrid | 35 | 0 |
| 2018 Fusion Hybrid | 59 | 0 |
| 2017 Fusion Hybrid | 70 | 0 |
| 2016 Fusion Hybrid | 55 | 0 |
| 2015 Fusion Hybrid | 46 | 2 |
| 2014 Fusion Hybrid | 65 | 1 |
| 2013 Fusion Hybrid | 126 | 1 |
| 2012 Fusion Hybrid | 96 | 0 |
| 2011 Fusion Hybrid | 132 | 0 |
| 2010 Fusion HybridMost complaints | 510 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Steering296
- Air bags236
- Service brakes168
- Power train148
- Electrical system135
- Engine124
- Unknown or other77
- Vehicle speed control67
NHTSA ODI complaints, all model years
Crash-test ratings by year
NHTSA 5-star results for 3 model-year variants; 1 of 3 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Year | Variant | Overall | Rollover risk |
|---|---|---|---|
| 2013 | 2013 Ford Fusion Hybrid 4 DR FWD | ★★★★★ | 10.9 % |
| 2012 | 2012 Ford Fusion Hybrid 4 DR FWD | ★★★★☆ | 10.5 % |
| 2011 | 2011 Ford Fusion Hybrid 4 DR FWD | ★★★★☆ | 10.5 % |
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption by year
Official Canadian test results for 11 model years, best variant per year. Combined consumption ranges from 5.5–6.0 L/100 km.
| Year | Variant | City | Highway | Combined |
|---|---|---|---|---|
| 2020 | Fusion Hybrid · Mid-size · Regular gasoline | 5.5 | 5.7 | 5.6 |
| 2019 | Fusion Hybrid · Mid-size · Regular gasoline | 5.5 | 5.6 | 5.6 |
| 2018 | Fusion Hybrid · Mid-size · Regular gasoline | 5.5 | 5.6 | 5.6 |
| 2017 | Fusion Hybrid · Mid-size · Regular gasoline | 5.5 | 5.7 | 5.6 |
| 2016 | Fusion Hybrid · Mid-size · Regular gasoline | 5.4 | 5.7 | 5.5 |
| 2015 | Fusion Hybrid · Mid-size · Regular gasoline | 5.4 | 5.8 | 5.5 |
| 2014 | Fusion Hybrid · Mid-size · Regular gasoline | 5.3 | 5.7 | 5.5 |
| 2013 | Fusion Hybrid · Mid-size · Regular gasoline | 5.3 | 5.7 | 5.5 |
| 2012 | Fusion Hybrid · Mid-size · Regular gasoline | 5.7 | 6.5 | 6.0 |
| 2011 | Fusion Hybrid · Mid-size · Regular gasoline | 5.7 | 6.5 | 6.0 |
| 2010 | Fusion Hybrid · Mid-size · Regular gasoline | 5.7 | 6.5 | 6.0 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls
2 campaigns cover the Fusion Hybrid.
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
NHTSA recalls