The defect
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
The risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA's own wording · initiated by MFR
Vehicles covered
| Model | Model years |
|---|---|
| Chevrolet Silverado 2500 | 2020, 2021, 2022, 2023, 2024 |
| Chevrolet Silverado 3500 | 2020, 2021, 2022, 2023, 2024 |
| GMC Sierra 2500 | 2020, 2021, 2022, 2023, 2024 |
| GMC Sierra 3500 | 2020, 2021, 2022, 2023, 2024 |
Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Model years in this recall
NHTSA complaints and the number of recall campaigns for each model year this recall covers.
Other latches/locks/linkages recalls in 2024
12 of the 950 recall campaigns reported to NHTSA in 2024 concerned the latches/locks/linkages; General Motors, LLC filed 186 campaigns in all.
| 24V894000 26 Nov 2024 | General Motors, LLC |
| 24V826000 1 Nov 2024 | Winnebago Industries, Inc. |
| 24V737000 2 Oct 2024 | General Motors, LLC |
| 24V661000 10 Sept 2024 | McLaren Automotive Incorporated |
| 24V659000 9 Sept 2024 | Mercedes-Benz USA, LLC |
| 24V492000 28 Jun 2024 | Delco Trailers LLC |
| 24V449000 17 Jun 2024 | Nova Bus (US) Inc. |
| 24V348000 16 May 2024 | Lamborghini (Automobili Lamborghini) |
NHTSA recalls (public domain) · all recalls of 2024