Problems owners report
Complaints filed with NHTSA about the 2023 GMC Sierra 3500, by the system named in each complaint. One complaint can name several.
- Power train14
- Forward collision avoidance4
- Electrical system4
- Unknown or other3
- Engine3
- Wheels3
- Lane departure2
- Tires2
- Fuel/propulsion system2
- Engine and engine cooling1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
1997199819992000200120022007200820092010201120122013201420152016201720182019202020212022202320242025
NHTSA ODI complaints by model year
Recalls
24V060000 · Latches/locks/linkages1 Feb 2024 · 570,434 vehicles
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What GMC told its dealers about the 2023 GMC Sierra 3500: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11012027 | This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in. |
| 11012007 | This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted. |
| 11012001 | This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly. |
| 11011996 | This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative. |
| 11011991 | This informational bulletin advises the technician of how the Soot information has changed from grams to percentage. |
| 11011989 | This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. |
| 11011983 | This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground. |
| 11011946 | This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors. |
| 11011900 | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. |
| 11011834 | This informational bulletin advises the tech of possible bolts that may be incorrect or installed incorrectly and which bolts should be used for the exhaust repair. |
| 11011805 | This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses. |
| 11011709 | This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
| 11011704 | This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures. |
| 11011694 | This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct. |
| 11011693 | This Preliminary information communicates how to recover the Image Processing Module. |
| 11011687 | This Preliminary information communicationprovides information to the technician on installing Regular Production Option Code UVC Rearview Camera.Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins." |
| 11011443 | This Preliminary information communicates information on faulty replacement K111Fuel Pump Driver Control Module. |
| 11011368 | This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message,Unable To Exit RVS With Push To Start Button,Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch. |
| 11011367 | This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope. |
| 11011212 | This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly. |
| 11011205 | This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. |
| 11011018 | This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments. |
| 11010901 | This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain. |
| 11010874 | This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be. |
| 11010724 | This service bulletin provides a procedure to correct radio software concerns. |
NHTSA manufacturer communications (public domain)