Problems owners report
Complaints filed with NHTSA about the 2013 Infiniti JX35, by the system named in each complaint. One complaint can name several.
- Air bags87
- Power train79
- Electrical system36
- Unknown or other24
- Service brakes24
- Exterior lighting15
- Engine15
- Structure13
- Vehicle speed control13
- Fuel/propulsion system8
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 7 injuries and 0 deaths reported
Fatal crashes in the US
From 2020 to 2023, 28 2013 JX35 vehicles were involved in crashes on US public roads in which someone died; 11 people died inside them, and 2 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2013 Infiniti JX35 failed the safety check 1.91% of the time — 20% less often than the average 2013 passenger car (2.38%). Median odometer at inspection: 114,154 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Fuel consumption
Official Canadian test results for 1 variant: combined 11.7 L/100 km (about 20 mpg US), CO₂ 269 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| JX35 AWD · Sport utility vehicle: Small · Premium gasoline | 13.0 | 10.1 | 11.7 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
8 Transport Canada recalls for the 2013 Infiniti JX35.
| 2016179 25 Apr 2016 | Seats And Restraints On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “… |
| 2015491 20 Oct 2015 | Airbag Certain vehicles serviced as part of recall 2014-093 or which had the Occupant Classification System (OCS) module replaced during servicing may have been fitted… |
| 2015031 26 Jan 2015 | Other On certain vehicles the hood release cable assembly may have been installed incorrectly, preventing the latching claw from fully engaging. This could cause the… |
| 2014093 25 Mar 2014 | Airbag On certain vehicles, the front passenger seat occupant classification system software may incorrectly classify the passenger seat as empty, when it is occupied … |
| 2013355 16 Oct 2013 | Brakes On certain vehicles, incorrect antilock braking system (ABS) calibration may result in longer than expected stopping distances during light braking on rough roa… |
| 2013118 12 Apr 2013 | Brakes On certain vehicles, the front brake caliper mounting brackets may have been manufactured incorrectly and could fail, which could result in a loss of vehicle co… |
| 2013079 14 Mar 2013 | Airbag On certain vehicles, sensors within the Occupant Detection System (ODS) may have been manufactured incorrectly. This may cause the system to malfunction and pe… |
| 2012277 13 Aug 2012 | Fuel System On some vehicles, due to a misrouted fuel transfer tube inside the fuel tank, the fuel gauge may read higher than the actual level in the fuel tank. This could … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Infiniti told its dealers about the 2013 Infiniti JX35: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009064 | DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D |
| 11002539 | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11002537 | CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001653 | CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001182 | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001179 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 11001177 | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10249891 | TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10236630 | CVT/TCM CALIBRATION DATA WRITE PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10235451 | HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10233657 | DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10233614 | CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10233611 | ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10232646 | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10232645 | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10232644 | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10227251 | 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch Services are no longer available on the APPLIED VEHICLES listed above. |
| 10227248 | ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10222705 | CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10218738 | ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10218704 | INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10212027 | DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10211973 | INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| 10208943 | BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicles 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. Battery volta |
| 10208933 | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Occupant Classification System Failure
Occupant Classification System Failure
Collision Mitigation System Malfunction
NHTSA Office of Defects Investigation