Problems owners report
Complaints filed with NHTSA about the 2020 Kenworth T680, by the system named in each complaint. One complaint can name several.
- Power train5
- Service brakes2
- Vehicle speed control1
- Unknown or other1
- Forward collision avoidance1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 0 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 145 2020 T680 vehicles were involved in crashes on US public roads in which someone died; 31 people died inside them, and 14 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2020 Kenworth T680 failed the safety check 1.93% of the time — 64% more often than the average 2020 passenger car (1.18%). Median odometer at inspection: 373,888 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
8 Transport Canada recalls for the 2020 Kenworth T680.
| 2024121 23 Feb 2024 | Brakes Issue: On certain trucks, the reservoir tank for the air brake system is too small. In certain situations, this could cause reduced braking. Canadian regulati… |
| 2022210 25 Apr 2022 | Steering Issue: On certain trucks, the fasteners that attach the steer arm to the steering knuckle may fail. If this happens, the steer arm could separate from the ste… |
| 2022185 14 Apr 2022 | Lights And Instruments Issue: On certain trucks, the daytime running lamps (DRLs) may not turn on when the vehicle starts moving. Canadian regulations require that DRLs must be on w… |
| 2021287 14 May 2021 | Lights And Instruments Issue: On certain trucks, the driver may be able to turn off the daytime running lamps (DRLs) while driving. Canadian regulations require that DRLs must stay … |
| 2020461 29 Sept 2020 | Brakes Issue: Certain trucks were built with a standard rear brake ABS modulator valve instead of a quick release valve. This could result in an increased stopping d… |
| 2020148 7 Apr 2020 | Lights And Instruments Issue: On certain trucks, the warning light for the tractor anti-lock brake system (ABS) may not turn on if the system loses power. If this happens, the drive… |
| 2019207 26 Apr 2019 | Visual System Issue: On certain trucks, the upper glass on the side mirrors may not be properly attached. This could cause the mirror glass to fall off or to hang from its w… |
| 2019118 7 Mar 2019 | Powertrain Issue: On certain trucks, the rear axles may not contain any oil. This may result in accelerated bearing, hub and axle shaft wear. This wear could cause a sep… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.
PACCAR Incorporated (PACCAR) is recalling certain 2016-2021 Kenworth T680 trucks equipped with a 2.1m Cab and WABCO 6S/6M ABS brake system with drum brakes. The brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the intended service-brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 T680 and T880 tandem axle vehicles equipped with a parking brake on a single axle and certain models of automated manual transmissions. During cold temperatures, the signal from the park brake pressure switch to the transmission controller may be delayed possibly resulting in the vehicle moving unexpectedly.
PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kenworth told its dealers about the 2020 Kenworth T680: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11000765 | Campaign Certain PACCAR MX-13 engines contain bolts for the main bearing caps which may fail under certain conditions. |
| 10254164 | Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available. |
| 10243362 | Replacement fuel bezels are available for T680 Next Gen fairings. New bezels have updated attachments to prevent the bezel from becoming loose. |
| 10243358 | Certain T680 Next Gen Cummins X15 have fan hub bracket hardware that is under torqued and could become loose and/or fail. Procedures are available to replace and properly torque the hardware. |
| 10238382 | Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available. |
| 10232496 | Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until a revised sensor strategy is developed. |
| 10231101 | This campaign is the final opportunity to replace the oil filter screw cap to reduce occurrences of broken bypass valve tabs. Broken oil valve tabs can cause oil flow obstruction to critical engine parts, resulting in serious engine damage. Customers that do not receive this repair may be responsible for progressive engine damage caused by broken oil bypass valve tabs. |
| 10225581 | Certain T680 NextGen air filter elements that may have been damaged due to excessive vibration were replaced without inspecting the air intake system for dust intrusion. Those vehicles must be inspected to assess possible progressive damage." |
| 10225578 | Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles. |
| 10218895 | Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage. |
| 10213089 | Safety Recall Interim Notification - The Dana D-Series front axle steer arm fasteners that attach the steer arm to the steering knuckle may fail, increasing the risk of a crash or injury. Repair information will be added when a repair procedure and parts are available. |
| 10208770 | Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation |
| 10207153 | Retrofit - The emissions exemption will be expiring on 5/15/2022 for certain pre-production vehicles equipped with PACCAR MX-11 and MX-13 EPA 2021 Emissions engines. Production-level components are now available to make these vehicles compliant. |
| 10206097 | Non-Safety Campaign: Drivers of vehicles equipped with PACCAR TX-12 transmissions may experience harsh shifts and gear grinding noise. Premature Main Drive Gear damage may occur due to clutch housing and main case countershaft bearing bore wear. |
| 10206084 | Non-Safety Campaign: Eaton Endurant transmissions may experience premature Main Drive Gear damage due to clutch housing and main case countershaft bearing bore wear. A Clutch Housing Front Cover Kit will be installed to address the issue. |
| 10203772 | Non-Safety Campaign Vehicles with a Cummins X15 engine and Horton fan drive may set Diagnostic Trouble Code (DTC) 6637 and/or 3838 due to fan speed that results in the fan remaining activated until the power is cycled. A new controller will resolve the issue. |
| 10201965 | Fix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics. |
| 10201956 | Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied. |
| 10198762 | Information Only C hassis equipped with MY2021 B EPA emission s standards will be shipped through atleast the end of the 2021 calendar year without particulate matter (PM) sensors installed . |
| 10188550 | Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. |
| 10188468 | Non-Safety Campaign Chassis with the City Horn option may generate unexpected alerts. A VECU software update is available to resolve the issue. |
| 10188467 | Non-Safety Campaign The batteries may drain quickly due to the VECU not going to sleep. Updated VECU software is available to resolve the issue. |
| 10186164 | T680 predictive cruise control(PCC) incompatibility with cummins engine. |
| 10185191 | Non-Safety Campaign - Vehicles included in Model Year 2021 Pre-Production Engine program have an Emissions Exemption label that must be replaced. The current Emissions Exemption label will expire on 12/31/2020 and requires a new label to extend the exempt |
| 10185190 | Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement. |
NHTSA manufacturer communications (public domain)