Problems owners report
Complaints filed with NHTSA about the 2023 Kenworth T680, by the system named in each complaint. One complaint can name several.
- Power train4
- Visibility1
- Traction control system1
- Suspension1
- Tires1
- Structure1
- Service brakes, air1
- Visibility/wiper1
- Lane departure1
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 1 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 43 2023 T680 vehicles were involved in crashes on US public roads in which someone died; 1 person died inside them, and 4 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Kenworth T680 failed the safety check 0.17% of the time — 75% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 132,831 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Recalls in Canada
8 Transport Canada recalls for the 2023 Kenworth T680.
| 2025150 24 Mar 2025 | High Voltage Issue: On certain electric trucks, the contactors for the high-voltage power system could open. If this happens, there could be a sudden loss of power to the … |
| 2024744 9 Dec 2024 | Brakes Issue: On certain trucks, poor signal strength could cause the electronic control unit (ECU) to stop working or not to work properly. As a result, some safety … |
| 2024161 8 Mar 2024 | Powertrain Issue: On certain trucks, the wiring in the right-hand shift stalk may not be properly connected. As a result, you may not be able to shift the transmission b… |
| 2024121 23 Feb 2024 | Brakes Issue: On certain trucks, the reservoir tank for the air brake system is too small. In certain situations, this could cause reduced braking. Canadian regulati… |
| 2023007 17 Jan 2023 | Brakes Issue: On certain electric trucks, a programming error could cause the electronic stability control program (ESP) to not work correctly. Safety Risk: A … |
| 2022591 17 Oct 2022 | Lights And Instruments Issue: On certain trucks, a software problem could cause the instrument cluster display to freeze while driving. As a result, you may not be able to see certa… |
| 2022470 18 Aug 2022 | Engine Issue: On certain trucks, a problem in the engine control module (ECM) could cause a short circuit. If this happens, the engine could stall and you may not be… |
| 2022410 28 Jul 2022 | Steering Issue: On certain trucks, the steering gear may not have been assembled correctly. As a result, the steering gear could break and cause a loss of steering. … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
PACCAR Incorporated (PACCAR) is recalling certain 2022-2025 Peterbilt 520, 579, and 2021-2025 Kenworth T680 trucks. The high voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive power.
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Peterbilt 579 and 2023 Kenworth T680 vehicles. Incorrect software in the battery electric heavy duty electronic stability control program may underestimate the mass of the vehicle. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680 tractor trailers. The mud flap may contact the fuel tank while the vehicle is in motion, creating wear on the fuel tank over time.
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kenworth told its dealers about the 2023 Kenworth T680: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11000869 | A software update is available for T680E Battery Electric Vehicles. This software update corrects certain issues with odometer and cold weather operation. |
| 11000765 | Campaign Certain PACCAR MX-13 engines contain bolts for the main bearing caps which may fail under certain conditions. |
| 11000748 | Campaign Certain T680 Next Gen fairings may have a loose or missing bushing that allows the rear partial fairing to rattle during operation. Parts and procedures are available to replace the pin on the fairing (both sides) with a bolt/spacer combination to reduce fairing rattle. |
| 10254164 | Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available. |
| 10252589 | Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost. |
| 10244497 | Campaign Certain EPA2021 chassis equipped with PACCAR MX engines have Selective Catalytic Reduction (SCR) contamination that occurred during manufacturing. SCR assemblies will be inspected and replaced as necessary. |
| 10244493 | 14-033: T680/T880/W990 Crossmember Fastener Torque Certain chassis may have under-torqued crossmember fasteners. Frame crossmember gusset fasteners must be re-torqued to prevent damage from frame vibration and movement. |
| 10244489 | PACCAR MX-11 & MX-13 EPA2021 Fuel Filter Drain & Change Info Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following Debris and contaminants introduced into the high-pressure fuel system. Denial of warranty claims for injector and/or fuel system faults. Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation. |
| 10243362 | Replacement fuel bezels are available for T680 Next Gen fairings. New bezels have updated attachments to prevent the bezel from becoming loose. |
| 10243358 | Certain T680 Next Gen Cummins X15 have fan hub bracket hardware that is under torqued and could become loose and/or fail. Procedures are available to replace and properly torque the hardware. |
| 10241537 | Certain T680 NextGen chassis have a CAN terminating resistor that may become loose and rub on the cooling module, causing fin damage and possible cooling module leaks. Procedures are available to reroute and secure the resistor and harness. |
| 10241500 | There is currently a repair procedure available for T680E and T880E chassis that will address issues caused by the previous BEV2 R5.00_002 software update. This repair involves replacement of the Bendix ABS control module with an updated version and a software update to R5.00_003. |
| 10240234 | Safety Equipment, Personal Protective Equipment, and Tools have been extensively updated. Due to differences in suppliers and part numbers between the U.S. and Canada, separate lists for the U.S. and Canadian markets have been created to more effectively separate tool requirements and avoid confusion. |
| 10238389 | FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information |
| 10233554 | FIX-AS-FAIL Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information |
| 10233553 | PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements. |
| 10233383 | The emissions exemption expired on 12/31/2021 for certain pre-production vehicles equipped with PACCAR Model Year 2022 MX engines. Production-level engine, VECU, and Digital Display software is now available to make these vehicles compliant. New Engine Emissions and Clean Idle labels will be installed. |
| 10232496 | Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until a revised sensor strategy is developed. |
| 10232158 | Battery-Electric Vehicles equipped with Meritor electric drive axles and R5 software may experience incorrect operation of certain components: The power gauge will display axle speed instead of actual power usage. The air conditioner compressor will not operate below 10 mph (16 kph) or over 40 mph (65 kph). The HVAC Blower and heater will operate normally. Low air and low coolant audible alarms (buzzers) will not operate below 10 mph (16 kph). Low air and low coolant visual warnings will operate normally. |
| 10231100 | The emissions exemption expired on 12/31/2022 for certain pre-production vehicles equipped with PACCAR Model Year 2023 MX engines. Production-level engine, VECU, and Digital Display software is now available to make these vehicles compliant. New Engine Emissions and Clean Idle labels will be installed. |
| 10225582 | Info Only - Parts kits are now available to install the Bendix Side Collision Mitigation Radar system (BlindSpotter) on chassis that were delivered with a Prewire sales code due to parts shortages. Ordering and installation procedures are included. |
| 10225578 | Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles. |
| 10218895 | Kenworth is providing guidance for PACCAR MX Engine Composite Oil Pan leak troubleshooting to avoid over-repairs and to provide warrantable repair guidance. Oil leaks, if not repaired, can lead to severe engine damage. |
NHTSA manufacturer communications (public domain)