Problems owners report
Complaints filed with NHTSA about the 2025 Kia Sorento, by the system named in each complaint. One complaint can name several.
- Electrical system22
- Unknown or other20
- Engine19
- Power train19
- Forward collision avoidance9
- Vehicle speed control7
- Service brakes6
- Visibility/wiper5
- Fuel/propulsion system4
- Air bags3
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 5 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
New York safety inspections
At its first New York inspection the 2025 Kia Sorento failed the safety check 0.20% of the time — 41% less often than the average 2025 passenger car (0.34%). Median odometer at inspection: 63 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
In the Netherlands
374 first registered in 2025 are on Dutch roads; 5% arrived later as imports. Median list price when new: €64,790.
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
2,347 cars built in 2025 were licensed for the road at the end of 2025, and 18 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
113 of these cars first registered in 2025 were in use in Finland on 30 Jun 2026.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
795 2025 cars are on the New Zealand register.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2025 Kia Sorento SUV AWD | ★★★★★ | 15.9 % |
| 2025 Kia Sorento SUV FWD | ★★★★★ | 15.9 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 2 variants: combined 9.4–10.3 L/100 km (about 23–25 mpg US), CO₂ 222–241 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Sorento AWD · Sport utility vehicle: Small · Regular gasoline | 10.2 | 8.5 | 9.4 |
| Sorento AWD · Sport utility vehicle: Small · Regular gasoline | 11.5 | 8.7 | 10.3 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
3 Transport Canada recalls for the 2025 Kia Sorento.
| 2025011 14 Jan 2025 | Lights And Instruments Issue: On certain vehicles, a software problem could cause the headlamps and tail lamps to turn off. As a result, the vehicles don't meet certain requirements… |
| 2024751 11 Dec 2024 | Fuel System Issue: On certain vehicles, the fuel line could become damaged by contact with the steering gear in certain crashes. If this happens, fuel could leak. Note:… |
| 2024549 15 Aug 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2025 Kia Sorento: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009533 | OVER-THE-AIR: SOFTWARE UPDATE FOR INTELLIGENT SPEED LIMIT ASSIST (SA591) - This Over-the-Air (OTA) software update is designed to update the Engine Control Unit (ECU) logic of certain 2025 Sorento vehicles. This update is designed to improve the Intelligent Speed Limit Assist (ISLA)* function to more accurately adjust the target cruise control speed limit to the speed limit of the road. |
| 11009073 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ISLA LOGIC IMPROVEMENT (SA591) - This bulletin provides information to improve the Intelligent Speed Limit Assist (ISLA) function on certain 2025MY Sorento (MQ4a PE) vehicles equipped with 2.5L T-GDI Theta engines produced from June 25, 2024 through August 8, 2024. When using Smart Cruise Control with ISLA enabled, an affected vehicle may not automatically update the cruise set speed to a new posted speed limit due to a software logic error. If this occurs, the driver can manually change the cruise set speed and/or deactivate the cruise control norm |
| 11008037 | TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the Dealer Mode function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a Reset Network and/or Factory Reset to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working. |
| 11008034 | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP REPLACEMENT (SA589) - This bulletin provides information to replace all four door belt outside weatherstrips on certain 2025MY Sorento (MQ4a) vehicles produced from July 24, 2024 through August 13, 2024. During the manufacturing process, a lower temperature was used during the bonding and drying process which caused a decreased in adhesion between the rubber seal and outer belt molding which can cause the rubber seal to separate from the outer belt molding on the affected vehicles. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
NHTSA manufacturer communications (public domain)