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CarsLore / Kia / Sorento / 2011

2011 Kia Sorento

1,520 owner complaints — the most of any Sorento model years, 6.0× the typical year. 7 recalls, 25 service bulletins.

1,520complaints · 42 crashes, 63 fires
7recalls · 1 park/do-not-drive
25manufacturer bulletins
80,000 mimedian mileage at failure

Problems owners report

Complaints filed with NHTSA about the 2011 Kia Sorento, by the system named in each complaint. One complaint can name several.

  • Engine284
  • Structure268
  • Power train265
  • Electrical system246
  • Unknown or other214
  • Air bags183
  • Exterior lighting102
  • Service brakes72
  • Vehicle speed control63
  • Service brakes, hydraulic59

NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 50 injuries and 0 deaths reported

Compared with other years

’03’06’09’11’12’15’18’21’241,520’03’06’09’11’12’15’18’21’241,520

NHTSA ODI complaints by model year

Fatal crashes in the US

From 2020 to 2023, 92 2011 Sorento vehicles were involved in crashes on US public roads in which someone died; 48 people died inside them, and 12 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.

NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)

New York safety inspections

At its first New York inspection the 2011 Kia Sorento failed the safety check 3.57% of the time — 43% more often than the average 2011 passenger car (2.49%). Median odometer at inspection: 136,499 miles.

19,183first inspections
3.57%failed on safety
136,499 mimedian odometer
0.0%1.6%3.3%’03’05’07’09’11’12’14’16’18’20’22’24’263.6%0.0%1.6%3.3%’03’06’09’11’13’16’19’22’25’263.6%

NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count

Registered new in Europe in 2011

12,268 new Kia Sorento cars were registered in the EU, Norway and Iceland in 2011; the largest markets were Germany (3,051), the United Kingdom (2,034), Spain (1,428).

Average mass
1,917 kg
Average power
138 kW
Fuel type recorded
Diesel 96% · Petrol 4.0%

European Environment Agency, CO₂ emissions from new passenger cars · averages weighted by registrations; CO₂ is the type-approval value; fuel type as recorded at registration, where many non-plug-in hybrids appear as petrol · re-use permitted with acknowledgement

Engines

The most common engines in 2011 Kia Sorento cars on Dutch roads are the 2.4 petrol (128 kW, 172 hp) and 2.2 diesel (145 kW, 194 hp).

EnginePowerCarsShare
2.4 petrol128 kW 172 hp22084%
2.2 diesel145 kW 194 hp4216%

RDW Open Data (CC0): registered passenger cars and their fuel data · engine size rounded to 0.1 litre, net maximum power · versions with at least 20 cars

In the Netherlands

267 first registered in 2011 are on Dutch roads; 7% arrived later as imports. Median list price when new: €41,745.

88.4%had an APK defect recorded since June 2022
97.6%logical odometer history
21.0%with a recall still open

Most common APK defects

Colours

Grey 40%Black 32%White 13%Brown 12%

RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording

In the United Kingdom

1,358 cars built in 2011 were licensed for the road at the end of 2025, and 143 more were declared off the road (SORN).

1,358licensed, end of 2025
90%of those still registered are on the road

Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0

MOT test results in Great Britain

In 2023, 1,705 of these cars first registered in 2011 took their annual MOT test. 61% passed first time; among all cars first registered in 2011 the figure was 63%.

61%passed first time
63%all cars from 2011
103,400 miaverage mileage at the test (all cars 94,500 mi)
Failed onThese carsAll cars from 2011
Suspension18.2%14.1%
Lamps, reflectors and electrical equipment14.7%16.0%
Brakes12.7%8.6%
Tyres6.2%7.3%
Visibility3.9%5.4%
Seat belts and supplementary restraint systems3.8%1.1%

DVSA anonymised MOT tests and results, 2023 (Department for Transport) · Open Government Licence v3.0 · first tests only; a fix made at the test station within the hour still counts as a fail

In Finland

316 of these cars first registered in 2011 were in use in Finland on 30 Jun 2026, with an average of 296,000 km on the odometer at their last inspection.

Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0

In New Zealand

281 2011 cars are on the New Zealand register; 4% arrived as used imports, 95% were sold new in New Zealand.

NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0

Crash-test ratings

NHTSA 5-star results for 2 variants; 0 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.

VariantOverallFrontalSideRolloverRollover risk
2011 Kia Sorento SUV 4WD★★★★☆★★★★☆★★★★☆★★★★☆16.9 %
2011 Kia Sorento SUV FWD★★★★☆★★★★☆★★★★☆★★★★☆17.5 %
Electronic stability control
Standard
Forward collision warning
No
Lane departure warning
No
Best overall rating
4 / 5

NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain

Fuel consumption

Official Canadian test results for 5 variants: combined 9.8–11.1 L/100 km (about 21–24 mpg US), CO₂ 225–255 g/km.

VariantEngineTransmissionCityHighwayCombinedCO₂ g/km
Sorento · Sport utility vehicle · Regular gasoline2.4 L, 4 cyl.AS611.18.29.8225
Sorento 4WD · Sport utility vehicle · Regular gasoline2.4 L, 4 cyl.AS611.38.810.2235
Sorento · Sport utility vehicle · Regular gasoline2.4 L, 4 cyl.M612.08.810.6244
Sorento · Sport utility vehicle · Regular gasoline3.5 L, 6 cyl.AS611.79.110.6244
Sorento 4WD · Sport utility vehicle · Regular gasoline3.5 L, 6 cyl.AS612.69.411.1255

Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada

Recalls in Canada

10 Transport Canada recalls for the 2011 Kia Sorento.

2024549
15 Aug 2024
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a…
2023695
22 Dec 2023
Engine
Issue: On certain vehicles, the engine could fail. An engine failure could cause a loss of power to the wheels and/or an engine fire. Note: This recall only…
2023529
26 Sept 2023
Brakes
Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire ris…
2021040
1 Feb 2021
Engine
Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an eng…
2016120
17 Mar 2016
Structure
On certain vehicles, the sunroof can break due to external impacts, which can cause the sunroof crosspieces with some tempered glass attached to dislodge and dr…
2015468
14 Oct 2015
Powertrain
Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions. The transmission shift selector asse…
2013098
3 Apr 2013
Brakes
On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brak…
2011174
27 Apr 2011
Powertrain
On certain vehicles, the automatic transmission's intermediate shaft may suffer excessive wear due to a misalignment with the right side output gear. Continued…
2010425
24 Nov 2010
Brakes
On certain vehicles, the rear brake calipers may not have been properly machined and, as a result, brake fluid will leak due to improper sealing. If this occur…
2010291
2 Sept 2010
Electrical
On certain vehicles, the wiring harness used for the lighting in the vehicle's interior accent illumination located in the front door & rear door trim panels ma…

Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada

Recalls

23V877000 · Engine21 Dec 2023 · 79,812 vehicles

Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.

23V652000 · Service brakes, hydraulic25 Sept 2023 · 1,730,192 vehicles

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

15V626000 · Power train6 Oct 2015 · 377,062 vehicles

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

13V114000 · Exterior lighting1 Apr 2013 · 980,377 vehicles

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

11V258000 · Power train25 Apr 2011 · 12,690 vehicles

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.

10V599000 · Service brakes, hydraulic24 Nov 2010 · 7,697 vehicles

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.

10V388000 · Electrical system31 Aug 2010 · 35,185 vehicles

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.

NHTSA recalls · summaries in NHTSA's own words

Service bulletins

What Kia told its dealers about the 2011 Kia Sorento: known faults, fixes and updates.

BulletinSummary
11010508TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2101Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2101) titled Knock Sensor Detection System - ECU Logic Improvement for 2011MY Sorento (XMa) vehicles equipped with Theta 2.4L MPI engine, produced from October 24, 2009 through June 24, 2011. Specifi
11001595TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined o
11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
10243924TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined o
10242913PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
10240558TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined o
10239724CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to
10239714TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined o
10236650TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined o
10236078TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined
10233638TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on
10233308CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a
10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
10219692TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
10212202SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2101Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI2101) titled "Knock Sensor Detection System - ECU Logic Improvement" for 2011MY Sorento (XMa) vehicles equipped with Theta 2.4L MPI engine, produced from October 24, 2009 through June 24, 2011. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326
10203695This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
10202226TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia m
10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL
10194674TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
10189545TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia m
10189272TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
10186041TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
10186035TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
10186034PRODUCT IMPROVEMENT CAMPAIGN - This document is the Question and Answer Guide containing the most frequently asked questions on a campaign.
10186033PRODUCT IMPROVEMENT CAMPAIGN - OWNER LETTER - This document is notice to the 2011 MY Sorento vehicle owners advising them of the Product Improvement Campaign on their vehicles.

NHTSA manufacturer communications (public domain)

NHTSA investigations

AQ23002 · Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module opened 17 Nov 2023

Hyundai and Kia ABS Module Fires

DP22003 · Engineopened 12 Sept 2022 · closed 12 Dec 2023

Loss of Motive Power

EA21003 · Engineopened 22 Dec 2021 · closed 5 Feb 2024

Engine Fires

DP21003 · Vehicle speed control:throttle opened 12 Nov 2021 · closed 20 Jun 2023

Throttle control system vulnerabilities

PE20008 · Exterior lighting:headlights:bulbsopened 1 Jun 2020 · closed 25 Jan 2022

Headlight Failure

PE19004 · Electrical system:12v/24v/48v battery:cablesopened 29 Mar 2019 · closed 22 Dec 2021

Non-crash Vehicle Fires

DP18003 · Electrical system:12v/24v/48v battery:cablesopened 21 Aug 2018 · closed 10 May 2019

Non-crash Vehicle Fires

EA14002 · Visibility:sun/moon roof assemblyopened 12 May 2014 · closed 15 Jan 2021

Panoramic Glass Sunroof Breakage

PE13035 · Visibility:sun/moon roof assemblyopened 21 Oct 2013 · closed 21 May 2014

Panoramic Sunroof Breakage

PE11010 · Power train:automatic transmissionopened 7 Apr 2011 · closed 10 May 2011

Transmission Intermediate Driveshaft

NHTSA Office of Defects Investigation