Problems owners report
Complaints filed with NHTSA about the 2023 Kia Telluride, by the system named in each complaint. One complaint can name several.
- Unknown or other60
- Electrical system50
- Visibility/wiper29
- Power train24
- Engine23
- Structure14
- Forward collision avoidance14
- Vehicle speed control14
- Visibility12
- Steering10
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 4 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 7 2023 Telluride vehicles were involved in crashes on US public roads in which someone died; 5 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
New York safety inspections
At its first New York inspection the 2023 Kia Telluride failed the safety check 0.49% of the time — 28% less often than the average 2023 passenger car (0.69%). Median odometer at inspection: 14,879 miles.
NY DMV Vehicle Inspections (vezn-fmmk), initial inspections since Aug 2021 · how we count
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Kia Telluride SUV AWD | ★★★★★ | 14.3 % |
| 2023 Kia Telluride SUV FWD | ★★★★★ | 15.5 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard & Optional
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Fuel consumption
Official Canadian test results for 1 variant: combined 11.4 L/100 km (about 21 mpg US), CO₂ 269 g/km.
| Variant | City | Highway | Combined |
|---|---|---|---|
| Telluride AWD · Sport utility vehicle: Small · Regular gasoline | 12.8 | 9.8 | 11.4 |
Litres per 100 km. Natural Resources Canada, Fuel consumption ratings (open.canada.ca) · Open Government Licence – Canada
Recalls in Canada
7 Transport Canada recalls for the 2023 Kia Telluride.
| 2026327 3 Jul 2026 | Electrical Issue: On certain vehicles, the recall repairs completed by a Kia dealer during service campaign RC207 (Transport Canada recall number 2024-323) may not have … |
| 2025400 30 Jul 2025 | Structure Issue: On certain vehicles, the exterior trim piece below the window on each door may not be properly attached. As a result, the face plate could loosen from … |
| 2024549 15 Aug 2024 | Label Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" a… |
| 2024323 6 Jun 2024 | Electrical Issue: Under certain conditions, the switch for the driver- and/or passenger-front power seat motor(s) could become stuck and cause the seat motor(s) not to s… |
| 2024187 22 Mar 2024 | Powertrain Issue: On certain vehicles, the axle shaft(s) may not have been manufactured properly. As a result, the axle shaft(s) splines could become damaged. If this ha… |
| 2023251 26 Apr 2023 | Lights And Instruments Issue: On certain vehicles, the instrument cluster screen could remain blank when the vehicle is started. If this happens, you may not be able to see certain… |
| 2023032 1 Feb 2023 | Airbag Issue: On certain vehicles, the wiring for the side airbags in the second-row seat cushion assembly may be too long. As a result, the wiring could be damaged … |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Kia told its dealers about the 2023 Kia Telluride: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11008052 | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock |
| 11007862 | TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from |
| 11007164 | This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride (ON) vehicles equipped with either Halogen or LED lamps. The headlamp desiccant pack(s) may expand over time during normal vehicle operation. Desiccant pack expansion is normal. Desiccant packs are a consumable part and once the pack has fully expanded, it is no longer a functioning part. If the desiccant pack/bracket is determined to be expanded as shown below, it is recommended to be removed from the dust cap and then be discarded without a required repl |
| 11006805 | TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through October 19, 2023 that previously had the campaign SC303 completed. |
| 11006430 | WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch. |
| 11006429 | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY040. |
| 11006428 | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was f |
| 11006427 | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever |
| 11006426 | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the |
| 11005362 | TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: WHEEL SPEED SENSOR REPLACEMENT (SC301Y) - This bulletin provides information related to the Technical Service Bulletin previously published under SC301, titled WSS Software Upgrade. |
| 11000787 | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. |
| 11000304 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic. |
| 11000300 | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: WSS SOFTWARE UPGRADE (SC301) - This bulletin provides information to update the Wheel Speed Sensor (WSS) software on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through March 10, 2024. |
| 11000155 | VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC301) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC301. |
| 11000153 | VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC301) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024. |
| 11000143 | VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC301) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024. |
| 10252111 | TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin provides information to upgrade the software on the instrument cluster 'CLU' on some 2023-2024MY Telluride (ON) vehicles equipped with a 12.3" in. TFT display, produced from September 15, 2022 through July 18, 2023, which may intermittently show a lower fuel level than what is actually remaining in the vehicle upon starting the engine after refueling. |
| 10250517 | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecti |
| 10249925 | TECHNICAL SERVICE BULLETIN: SMART KEY OPERATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the software of the Integrated Body Control Unit (IBU) system on some 2023MY Telluride (ON) vehicles produced from January 3, 2023 through June 5, 2023 equipped with Personal Identification Card (PIC) handles. The affected vehicles may exhibit an inoperative lock/unlock function with a potentially drained 12V battery. |
| 10249179 | TECHNICAL SERVICE BULLETIN: DATC HEATER OPERATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the air condition (AIRCON) software logic on certain 2020-2023MY Telluride (ON) vehicles equipped with Dual Air Temperature Control (DATC), produced from January 9, 2019 through June 6, 2023. The affected vehicles may exhibit temporarily reduced heater performance in cold climates, especially during prolonged idle operation or coasting. |
| 10242913 | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause. |
| 10241179 | TECHNICAL SERVICE BULLETIN SERVICE ACTION: FRONT OUTER DOOR HANDLE SOFTWARE UPDATE (SA542) - This bulletin provides information to upgrade the software on the driver and passenger front outer door handles on certain 2023-2024MY Telluride (ON) vehicles, produced from February 1, 2023 through June 09, 2023, due to an inoperative capacitive touch function of the door handle (lock/unlock) using your hand with the key fob in range, from outside of the vehicle. |
| 10240758 | TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the service reminder setting, which may have been auto-set by the Kia Vehicle Inspection and Delivery application (KVID) at time of Pre-Delivery Inspection (PDI). Beginning with the 2023MY, Oil Life Monitoring (OLM) has been applied to all models, except Forte (BDm), Stinger (CK), Telluride (ON) and Soul (SK3). Refer to TSB ENG24 |
| 10240756 | VOLUNTARY SERVICE CAMPAIGN: POSITIVE BATTERY TERMINAL NUT RE-TIGHTENING (SC274) - This bulletin provides information to re-tighten the positive (+) battery terminal nut on certain 2023MY Kia Telluride (ON) vehicles produced from February 8, 2023 through May 22, 2023. The positive (+) battery terminal nut may not have been properly tightened during assembly. If the battery terminal nut is not properly tightened, it may loosen over time, resulting in illumination of Charging System Warning Light. |
| 10240755 | VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to re-tighten the positive (+) battery terminal nut on certain 2023 MY Telluride vehicles. |
NHTSA manufacturer communications (public domain)