Fatal crashes in the US
From 2020 to 2023, 5 2000 CX vehicles were involved in crashes on US public roads in which someone died; 0 people died inside them. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
5 Transport Canada recalls for the 2000 Mack CX.
| 2008456 23 Dec 2008 | Lights And Instruments On certain vehicles, the headlamp switch may fail causing complete or intermittent loss of headlamp function. Should this occur during hours of darkness, it co… |
| 2002132 22 Jul 2002 | Steering Certain heavy-duty trucks equipped with TRW 20-EDL Ball Sockets were manufactured with a case depth and/or hardness that were below specifications. A bearing … |
| 2002061 27 Mar 2002 | Steering Certain Class 8 heavy-duty trucks equipped with R.H. Sheppard M90 steering gears. An incorrect hose was used for the high-pressure line between the power steeri… |
| 2002059 26 Mar 2002 | Steering Certain heavy-duty trucks equipped with TRW tie rod ends on certain Meritor axles. The tie rod and drag link ball stud ends contain bearings that are below the … |
| 2000248 26 Oct 2000 | Engine On certain vehicles, the return springs on the accelerator pedals are made of stainless steel or electroplated music wire. The design fatigue stress of the stai… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
ON CERTAIN CLASS 8 HEAVY DUTY TRUCKS EQUIPPED WITH R. H. SHEPPARD M90 STEERING GEARS, AN INCORRECT HOSE WAS USED FOR THE HIGH-PRESSURE LINE BETWEEN THE POWER STEERING PUMP AND THE STEERING GEAR. THE HOSE IS RATED AT 2000 PSI, WHILE IT SHOULD BE RATED AT 3000 PSI.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN DANA/SPICER AXLES (E12001) AND MACK AXLES THROUGH DANA HEAVY AXLE (FAWL 12). THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2000 Mack CX: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 622248 | SUBJECT REGARDING HEATER BLOWER MOTOR REPLACEMENT. *TT |
| 11008366 | CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10238788 | V-MAC III Odometer And Engine Hours Programming |
| 10237339 | CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP ) |
| 10218913 | 2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel |
| 10215315 | Programming Failure - Chassis With Cummins Engine And An Allison Transmission |
| 10215312 | (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP). |
| 10215289 | Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1 |
| 10215287 | US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting. |
| 10213658 | Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions |
| 10213652 | Low Oil Pressure Diagnostic Process For 11 Liter Engines |
| 10213648 | Engine And V-MAC III System Will Not Shutdown |
| 10213644 | Premium Tech Tool ( PTT ) Training Materials And Support Tools |
| 10213642 | No Start Condition After Over The Air Programing - VECU5 No Start "Safe State" |
| 10213641 | Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer |
| 10213640 | Electronically Controlled Suspension (ECS) Losing Air Pressure |
| 10213639 | Low Voltage Disconnect (LVD), Function Description |
| 10213638 | DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10213637 | DEF Pump Cycling periodically Hours After Key Off |
| 10213636 | Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10213633 | USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E |
| 10213632 | NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions |
| 10213630 | Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed |
NHTSA manufacturer communications (public domain)