Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2007 | 0 | 3 |
| 2006 | 0 | 2 |
| 2005 | 1 | 5 |
| 2004 | 0 | 5 |
| 2003 | 0 | 10 |
| 2002 | 0 | 7 |
| 2001 CX | 0 | 5 |
| 2000 CX | 0 | 6 |
| 1999 CX | 0 | 7 |
| 1998 CX | 0 | 2 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Engine and engine cooling1
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 12 CX vehicles were involved in crashes on US public roads in which someone died, and 1 person died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2004 | 1 | 0 |
| 2003 | 1 | 0 |
| 2002 | 2 | 0 |
| 2001 | 3 | 1 |
| 2000 | 5 | 0 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Recalls
25 campaigns cover the CX; the latest 12 are below.
MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.
CERTAIN TRUCKS WERE RECALLED FOR THE INSTALLATION OF SLEEVES ON THE FUEL INJECTION LINE AS REQUIRED BY SAFETY RECALL SC0317 (NHTSA RECALL NO. 06V392). THERE IS A POSSIBILITY THAT THE NEW SLEEVES MAY CHAFE THE FUEL INJECTION LINE.
ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS EQUIPPED WITH HOLLAND AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTING MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THERE IS A SLACK ON THE BRAKE ASSEMBLY'S ADJUSTER AND IT IS INTERFERING WITH THE AXLE HOUSING.
ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.
ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE MADE OF INCONSISTENT BOLT MATERIAL, WHICH HAS LED TO BOLT FAILURES. THIS INCONSISTENT BOLT MATERIAL CONDITION COULD RESULT IN A FAILURE OF A STEERING GEAR MOUNTING BOLTS. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME WITH THREE BOLTS.
ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.
ON CERTAIN CHASSIS EQUIPPED WITH DANA STEERING AXLE ASSEMBLIES. THESE AXLES ARE BUILT WITH AN INTEGRAL KNUCKLE AND STEERING ARM. THE STEERING ARM COULD HAVE LONGITUDINAL CRACKS.
CERTAIN HEAVY DUTY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." IMPROPER SEATING OF THE CHECK VALVE RETAINER IN THE BRASS FITTING HOUSING HAS OCCURRED. IT IS POSSIBLE FOR THE AIR BRAKE SYSTEM PRESSURE TO PUSH THE CHECK VALVE INTERNAL PARTS INTO THE PRIMARY SYSTEM RESERVOIR AND A VEHICLE OPERATOR WOULD NOT KNOW THAT THIS HAS HAPPENED.
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
NHTSA recalls