Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2018 | 1 | 0 |
| 2017 | 0 | 0 |
| 2016 GU | 0 | 0 |
| 2015 | 1 | 0 |
| 2014 | 1 | 0 |
| 2013 | 1 | 0 |
| 2012 | 0 | 0 |
| 2011 | 0 | 5 |
| 2010 | 1 | 4 |
| 2009 GU | 1 | 7 |
| 2008 | 0 | 9 |
| 2007 | 0 | 2 |
| 2006 | 0 | 0 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Power train2
- Engine2
- Visibility/wiper1
- Vehicle speed control1
- Structure1
- Exterior lighting1
- Electrical system1
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 100 GU vehicles were involved in crashes on US public roads in which someone died, and 19 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2018 | 17 | 4 |
| 2017 | 17 | 0 |
| 2016 | 24 | 4 |
| 2015 | 17 | 6 |
| 2014 | 4 | 1 |
| 2013 | 11 | 3 |
| 2012 | 6 | 1 |
| 2011 | 1 | 0 |
| 2009 | 2 | 0 |
| 2008 | 1 | 0 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Recalls
14 campaigns cover the GU; the latest 12 are below.
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Mack Trucks is recalling certain model year 2008-2009 GU, LEU, and MRU trucks, manufactured from December 12, 2007, through May 8, 2008 and equipped with a certain focal mounted retarder control box. The control box may lose its electrical ground.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 GU HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 12, 2007, THROUGH APRIL 8, 2011, WITH A FOUR BATTERY CABLE DESIGN. AS A RESULT OF THE ROUTING AND CLIPPING USED, THE BATTERY CABLES MAY COME INTO CONTACT WITH FRAME HARDWARE, WHICH, AS A RESULT OF CHAFING, MAY CAUSE THE INSULATION TO BECOME WORN TO A POINT WHERE A SHORT OCCURS.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHU, CXU, GU, LEU AND MRU TRUCKS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011, AND EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
MACK IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 GU AND MRU MODEL VEHICLES MANUFACTURED WITH A FRONT TOW GLAD HAND OPTION. THE ACTUATION AND RELEASE TIMING OF THE VEHICLES EXCEEDS THE LIMIT WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS."
MACK IS RECALLING CERTAIN MY 2009 TRUCKS EQUIPPED WITH HELLA HEADLAMPS FOR FAILING TO COMPLY WITH THE PHOTOMETRIC OUTPUT REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, 'LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE HEADLAMP'S BULB SHIELD MAY NOT HAVE BEEN COMPLETELY SEATED INTO THE HEADLAMP'S REFLECTOR.
MACK IS RECALLING 66 MY 2009 GU TRUCKS EQUIPPED WITH BENDIX MV-3 DASH CONTROL VALVES. THE MOLDED VALVE BODY HAS AN INCORRECT CORE PIN IN THE INJECTION MOLD CAUSING THE VALVE BODY TO BE OVERSIZED IN THE DOUBLE CHECK VALVE AREA. THIS CONDITION CAN ALLOW THE RUBBER DOUBLE CHECK VALVE TO BECOME LODGED IN THE BODY OPENING UNDER CERTAIN CIRCUMSTANCES.
ON CERTAIN TRUCKS, THE DAYTIME RUNNING LIGHTS (DRL) MODULE MAY CONTAIN A SUSPECT METAL-OXIDE-SEMICONDUCTOR FIELD EFFECT TRANSISTOR (MOSFET) THAT COULD OVERHEAT.
ON CERTAIN TRUCKS EQUIPPED WITH PARKER SINGLE CHECK VALVES (SCV) PROVIDED BY BENDIX. THE DEFECT EXISTS IN THE PARKER SCV THAT CONNECTS WITH THE SUPPLY PORT OF THE SR-7 SPRING BRAKE MODULATING VALVE. AFTER PROLONGED USE OF THE PARKER SCV, THE VALVE BODY RETAINER MAY BECOME EXCESSIVELY WORN AND EVENTUALLY BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE.
ON CERTAIN TRUCKS EQUIPPED WITH BENDIX SR-7 SPRING BRAKE MODULATING VALVES, THE INTERNAL RUBBER CHECK VALVE MAY LEAK CAUSING A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.
ON CERTAIN TRUCKS, THE NUT USED TO RETAIN THE STEERING SHAFT MAY OR MAY NOT BE A LOCK NUT THAT HAS THE LOCKING FEATURE. A LOCK NUT IS REQUIRED TO PROVIDE ADDITIONAL RESISTANCE TO ENSURE THAT THE NUT DOES NOT COME LOOSE.
NHTSA recalls