Complaints by model year
Each bar is one model year. The most recent years are still collecting complaints.
NHTSA ODI complaints (public domain) · updated 23 Oct 2026
Year by year
| Model year | Complaints | Recalls |
|---|---|---|
| 2018 | 0 | 0 |
| 2017 | 0 | 0 |
| 2016 CXU | 1 | 1 |
| 2015 CXU | 0 | 0 |
| 2014 CXU | 0 | 0 |
| 2013 CXU | 0 | 0 |
| 2012 | 0 | 0 |
| 2011 | 0 | 0 |
| 2010 CXU | 1 | 7 |
| 2009 CXU | 3 | 3 |
| 2008 CXU | 0 | 7 |
| 2007 | 0 | 3 |
| 2006 | 0 | 1 |
A model year gets its own page when it has enough data for at least three sections
Most common problems
- Trailer hitches2
- Structure2
- Suspension1
- Power train1
- Engine1
NHTSA ODI complaints, all model years
Fatal crashes in the US
From 2020 to 2023, 201 CXU vehicles were involved in crashes on US public roads in which someone died, and 25 people died inside them. These are counts, not crash rates: a model with more cars on the road shows up more often, and people killed outside the vehicle are not counted here.
| Model year | Vehicles in fatal crashes | Deaths in the vehicle |
|---|---|---|
| 2019 | 3 | 1 |
| 2018 | 14 | 0 |
| 2017 | 18 | 3 |
| 2016 | 40 | 7 |
| 2015 | 41 | 8 |
| 2014 | 26 | 1 |
| 2013 | 27 | 2 |
| 2012 | 14 | 1 |
| 2011 | 8 | 0 |
| 2010 | 3 | 0 |
| 2009 | 5 | 1 |
| 2008 | 2 | 1 |
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain) · how we count
Recalls
14 campaigns cover the CXU; the latest 12 are below.
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 and 2016 CXU and LEU trucks manufactured May 20, 2014, to March 24, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured from January 9, 2014, through February 3, 2015. The affected actuators may have an incomplete attachment of the internal rubber diaphragm to the actuation mechanism of the parking brake section of the Life Seal actuator.
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
ON CERTAIN TRUCKS, THE BOLTS THAT ATTACH THE STEERING GEAR TO THE FRAME MAY NOT HAVE BEEN TIGHTENED TO THE SPECIFIED TORQUE.
ON CERTAIN TRUCKS EQUIPPED WITH A SAF HOLLAND SIMPLEX FIFTH WHEEL, THE LEVER ARM PIVOT BOLT MAY HAVE BEEN OVER TIGHTENED. AN OVER TIGHTENED PIVOT BOLT CAN DISTORT THE PIVOT BOLT SPACER SLEEVE, WHICH MAY PREVENT THE FIFTH WHEEL LATCH JAW FROM CLOSING AND LATCHING SECURELY AROUND THE TRAILER KING PIN.
ON CERTAIN TRUCKS, THE DAYTIME RUNNING LIGHTS (DRL) MODULE MAY CONTAIN A SUSPECT METAL-OXIDE-SEMICONDUCTOR FIELD EFFECT TRANSISTOR (MOSFET) THAT COULD OVERHEAT.
ON CERTAIN TRUCKS EQUIPPED WITH PARKER SINGLE CHECK VALVES (SCV) PROVIDED BY BENDIX. THE DEFECT EXISTS IN THE PARKER SCV THAT CONNECTS WITH THE SUPPLY PORT OF THE SR-7 SPRING BRAKE MODULATING VALVE. AFTER PROLONGED USE OF THE PARKER SCV, THE VALVE BODY RETAINER MAY BECOME EXCESSIVELY WORN AND EVENTUALLY BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE.
NHTSA recalls