Compared with other years
20092016
NHTSA ODI complaints by model year
Fatal crashes in the US
From 2020 to 2023, 24 2016 GU vehicles were involved in crashes on US public roads in which someone died; 4 people died inside them, and 1 of the vehicles rolled over. This is a count, not a crash rate: it grows with the number of cars on the road.
NHTSA Fatality Analysis Reporting System (FARS), crash years 2020–2023 (public domain)
Recalls in Canada
5 Transport Canada recalls for the 2016 Mack GU.
| 2023474 25 Aug 2023 | Lights And Instruments Issue: On certain trucks, the front turn signals may not be visible from certain angles. As a result, the trucks don't meet the requirements of the Canadian r… |
| 2016495 11 Oct 2016 | Powertrain On certain vehicles, the cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may prematurely loosen. If the nut were to loosen and c… |
| 2016078 18 Feb 2016 | Steering On certain vehicles, the roll pin may not have been installed on the upper yoke on the steering shaft during assembly. If the roll pin is missing, the steering … |
| 2015373 17 Aug 2015 | Brakes Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 121 - Air Brake Systems. These vehicles were built with insuffici… |
| 2015372 17 Aug 2015 | Brakes On certain vehicles, The chassis electrical harness and air brake lines may not have been properly secured at the crossmember. This could cause the electrical c… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
No recall campaigns cover the 2016 Mack GU.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Mack told its dealers about the 2016 Mack GU: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 10253804 | CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran. |
| 10251333 | CBR -Telematics Gateway (TGW) Connect Ability Issues |
| 10251331 | CBR - Active "Set Park Brake" Message On Drivers Information Display (DID). |
| 10251329 | CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft. |
| 10251328 | CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer. |
| 10249553 | CBR: TGW Will Not Connect After SIM Card Replacement |
| 10249551 | CBR: Frame Or Cab Lean |
| 10248108 | Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software. |
| 10248101 | CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line. |
| 10246086 | TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft. |
| 10244803 | CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018. |
| 10243453 | TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement |
| 10241946 | TSB: Barksdale Leveling Valve, Leak Test |
| 10241945 | TSB: Air Restriction Indicator |
| 10240231 | CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission |
| 10240202 | CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions |
| 10237374 | Service Literature Published and Released in May, 2023 |
| 10237351 | CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated |
| 10237348 | CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode |
| 10237342 | CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19 |
| 10235490 | TSB: Vibration Diagnostics |
| 10235489 | TSB: Stock Vehicle Storage and Maintenance |
| 10232599 | Flywheel Housing Thread Repair |
| 10228630 | 2007 document reformatted to be published as a TSB in Impact. Lateral cab movement bracket. |
| 10222644 | 2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
PE20005 · Power train:manual transmissionopened 28 Apr 2020 · closed 4 Apr 2022
mDrive Transmission Failure to Disengage
NHTSA Office of Defects Investigation