11,145,731 US VINs16,875,657 Dutch plates3,603,918 businesses in 233 countries
English
AfrikaansAzərbaycancaBahasa IndonesiaBahasa MelayuCatalàČeštinaDanskDeutschEestiEnglishEspañolFilipinoFrançaisGaeilgeHrvatskiÍslenskaItalianoKiswahiliLatviešuLietuviųMagyarMaltiNederlandsNorskOʻzbekchaPolskiPortuguês (Brasil)Português (Portugal)RomânăShqipSlovenčinaSlovenščinaSrpskiSuomiSvenskaTiếng ViệtTürkçeΕλληνικάБеларускаяБългарскиКыргызчаҚазақшаМакедонскиМонголРусскийУкраїнськаქართულიՀայերենעבריתاردوالعربيةفارسیनेपालीहिन्दीবাংলাதமிழ்සිංහලไทยລາວမြန်မာខ្មែរ한국어日本語简体中文繁體中文
Check a VIN

Mercedes-Benz CLS550

Model years 2003–2017 in the US safety record. No model year stands out in owner complaints. Fewest complaints: 2010, 2015, 2017.

107owner complaints
11recall campaigns
817service bulletins
14model years on record

Complaints by model year

Each bar is one model year. The most recent years are still collecting complaints.

’03’05’07’09’11’13’15’03’06’09’12’15

NHTSA ODI complaints (public domain) · updated 23 Oct 2026

Year by year

Model yearComplaintsRecallsBulletinsCrashes · fires
2017 CLS55011680 · 0
2015 CLS55014840 · 0
2014 CLS550104811 · 0
2013 CLS55043830 · 0
2012 CLS550233811 · 0
2011 CLS55043630 · 0
201013140 · 0
2009 CLS55043621 · 0
2008 CLS550173520 · 0
2007 CLS550354530 · 1
2006 CLS55071510 · 0
200500450 · 0
200400400 · 0
200300400 · 0

A model year gets its own page when it has enough data for at least three sections

Most common problems

  • Fuel/propulsion system36
  • Power train12
  • Electrical system11
  • Suspension10
  • Service brakes10
  • Unknown or other9
  • Fuel system, gasoline9
  • Engine8

NHTSA ODI complaints, all model years

Recalls

11 campaigns cover the CLS550.

24V874000 · Visibility19 Nov 2024 · 2007, 2008, 2009, 2010, 2011

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

22V954000 · Visibility23 Dec 2022 · 2006, 2007, 2008, 2009, 2010, 2011

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

21V196000 · Visibility19 Mar 2021 · 2007

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

21V058000 · Electrical system5 Feb 2021 · 2017

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

19V918000 · Visibility20 Dec 2019 · 2007, 2008, 2009, 2010, 2011

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

19V787000 · Communication1 Nov 2019 · 2013, 2014, 2015

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

17V177000 · Electrical system14 Mar 2017 · 2012, 2014

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

15V505000 · Engine and engine cooling11 Aug 2015 · 2015

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

15V137000 · Exterior lighting10 Mar 2015 · 2012, 2013, 2014, 2015

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

15V088000 · Structure13 Feb 2015 · 2013, 2014, 2015

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

12V533000 · Latches/locks/linkages6 Nov 2012 · 2012

Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.

NHTSA recalls