Problems owners report
Complaints filed with NHTSA about the 2023 Polestar Polestar 2, by the system named in each complaint. One complaint can name several.
- Back over prevention88
- Unknown or other11
- Electrical system8
- Visibility/wiper7
- Fuel/propulsion system5
- Vehicle speed control4
- Exterior lighting3
- Power train2
- Engine2
- Service brakes2
NHTSA ODI complaints (public domain) · updated 23 Oct 2026 · 2 injuries and 0 deaths reported
Compared with other years
NHTSA ODI complaints by model year
In the Netherlands
2,366 first registered in 2023 are on Dutch roads; 19% arrived later as imports. Median list price when new: €55,150.
Most common APK defects
- Band onvoldoende profiel24
- Bandenspanning niet op juiste waarde20
- Band beschadigd13
- Ruitenwisserinstallatie geeft onvoldoende zicht9
- Dimlicht onjuist afgesteld8
- Band(en) aanwezig met een profieldiepte van 1,6 t/m 2,5 mm4
- Gordel beschadigd1
- Ruitenwisserinstallatie werkt niet goed1
Colours
RDW Open Data: registered vehicles and APK defects (CC0) · defect descriptions in the RDW's Dutch wording
In the United Kingdom
12,061 cars built in 2023 were licensed for the road at the end of 2025, and 114 more were declared off the road (SORN).
Department for Transport and DVLA, vehicle licensing statistics (table VEH0124, year of manufacture) · Open Government Licence v3.0
In Finland
2,160 of these cars first registered in 2023 were in use in Finland on 30 Jun 2026, with an average of 37,000 km on the odometer at their last inspection.
Traficom (Finnish Transport and Communications Agency), open data on vehicles in use · CC BY 4.0
In New Zealand
540 2023 cars are on the New Zealand register; 1% arrived as used imports, 99% were sold new in New Zealand.
NZ Transport Agency Waka Kotahi, Motor Vehicle Register (March 2026) · CC BY 4.0
Crash-test ratings
NHTSA 5-star results for 2 variants; 2 of 2 rated variants score five stars overall. Rollover risk is the estimated chance of rolling over in a single-vehicle crash.
| Variant | Overall | Rollover risk |
|---|---|---|
| 2023 Polestar Polestar 2 5 HB AWD | ★★★★★ | 8.3 % |
| 2023 Polestar Polestar 2 5 HB FWD | ★★★★★ | 8.3 % |
- Electronic stability control
- Standard
- Forward collision warning
- Standard
- Lane departure warning
- Standard
- Best overall rating
- 5 / 5
NHTSA New Car Assessment Program (5-Star Safety Ratings), api.nhtsa.gov · US federal work, public domain
Recalls in Canada
5 Transport Canada recalls for the 2023 Polestar Polestar 2.
| 2025485 15 Sept 2025 | Visual System Issue: On certain vehicles, the recall repairs completed by a Polestar dealer during recall RP1056 (Transport Canada recall no. 2025-230) may not be effective… |
| 2025230 25 Apr 2025 | Visual System Issue: On certain vehicles, a software problem could cause the rearview camera image to display the wrong camera view or not to display at all when the transm… |
| 2024557 18 Sept 2024 | Label Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "N… |
| 2023381 12 Jul 2023 | Suspension Issue: On certain vehicles, the left-front lower ball joint may not have been installed correctly in the steering knuckle. As a result, the ball joint could s… |
| 2022490 31 Aug 2022 | Visual System Issue: On certain vehicles, a software problem could cause the top-view camera to display instead of the rearview camera image when you are reversing. Canadia… |
Transport Canada Vehicle Recalls Database · Contains information licensed under the Open Government Licence – Canada
Recalls
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Whether a recall was fixed on a particular car is known only to the manufacturer: check the VIN at nhtsa.gov/recalls.
NHTSA recalls · summaries in NHTSA's own words
Service bulletins
What Polestar told its dealers about the 2023 Polestar Polestar 2: known faults, fixes and updates.
| Bulletin | Summary |
|---|---|
| 11009796 | This is a Technical Journal: If the customer experiences a Propulsion System Performance message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download. |
| 11009795 | This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing. |
| 11008836 | This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed. |
| 11008835 | This is a Technical Journal: ESM Communication DTCs. Replace front ESM unit according to VIDA. |
| 11008812 | This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed. |
| 11008811 | This is a Technical Journal: ESM Communication DTCs. Replace front ESM unit according to VIDA. |
| 11008788 | This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed. |
| 11008787 | This is a Technical Journal: ESM Communication DTCs. Replace front ESM unit according to VIDA. |
| 11007848 | This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder is clean and test that water can easily be drained away via the drain hole and clean the sensor. For cleaning of sensors and holder use Isopropanol. |
| 11005717 | Polestar Automotive USA Inc. on behalf of Polestar Performance AB, have decided to launch Service Action S10227 on certain model year 2021 2023 Polestar 2 vehicles. Polestar investigations have identified that vehicles are unable to receive Over-The-Air (OTA) updates due to old or conflicting software. To remedy the concerned vehicles, Polestar will perform a software upgrade to enable OTA updates. A total of 1,162 U.S. and 117 Canadian vehicles are eligible for this service action. |
| 11005716 | This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test. |
| 11002689 | This is a Technical Journal: ESM Communication DTCs. Replace front ESM unit according to VIDA. |
| 11002688 | This is a Technical Journal: If a customer experiences a "Propulsion Service Required" message displayed in the DIM in combination with DTC IHFA P06030. Perform software download. |
| 11002687 | This is a Technical Journal: If the customer experiences a Propulsion System Performance message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download. |
| 11000237 | This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary |
| 11000236 | This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report. |
| 11000078 | This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service |
| 10253887 | This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly. |
| 10253318 | This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly. |
| 10253278 | This is a Technical Journal: Ticking Noise During Deceleration at Low Speed. Work is ongoing to find a solution for this noise. |
| 10252998 | This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA |
| 10251605 | This is a Technical Journal: iCUP, Searching for GPS message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA. |
| 10251604 | This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles |
| 10250608 | This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary |
| 10250226 | This is a Technical Journal: Polestar BEV IHFA P060C04 Internal Processor Failure. Improved software is now available. |
NHTSA manufacturer communications (public domain)
NHTSA investigations
Loss of rear-view camera image
NHTSA Office of Defects Investigation